Kaitautoko- Operations Support, Finance, Quality

• Māori Health Services and Equity, Waikato Hospital
• Permanent Contract
• Full time, 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Katautoko works closely alongside Māori Health Service & Equity / Te Puna Oranga, including Kaitiaki and Kaitakawaenga services, Hapū Wānanga, WaiŪ , and SUDI prevention, Te Whare Taurima, and Suicide Prevention Programmes.

Key responsibilities:

• High quality, confidential administration support to Director, Māori Health Services, and Equity
• Effective and efficient office systems including document and record management, ordering office supplies, travel bookings, expense reports, requisitions, financial reporting, coordinating technical support and any other administrative functions
• Compliance with legal, financial, statutory and organisation requirements
• Ability to work independently or as part of a team
• Build solid working relationships
• Data entry and reporting, ensuring high standards of quality and accuracy
• Continually look for ways to improve systems, process or behaviours that enable the team to deliver their objectives more efficiently
• Project work as required
• Tikanga practice upheld and supported

Click here to view the position description.

About the Service

Provided from Waikato Hospital since 1999, Māori Health services / Te Puna Oranga work across all Waikato H&SS, and localities to achieve Pae ora.

Māori Health services / Te Puna Oranga support clinical and operational teams to strengthen capability and capacity to achieve Māori health improvement and equity.

Champion and grow Māori cultural support services within H&SS to ensure these are connected to and accessible to whānau when and where needed.

Hospital services provided in a manner that reflects and honours Te Tiriti o Waitangi.

Prioritises whānau-centred practice, pro-equity and anti-racism praxis.

Reflects focus on delivery that emphasizes:

• Clinical and cultural leadership
• Effective collaboration and partnerships
• Māori, and iwi-centred models of hauora delivery
• Upholds mana whenua, Kingitanga
• Cultural safety for whaanau and staff

Upon the enactment of Pae Ora Act 2022 the DHBs were disestablished and replaced by Health New Zealand | Te Whatu Ora. Māori Health frontline services and staff were retained by Te Whatu Ora, overseen and reporting into Hospital and Specialist Services (H&SS).

About you

Required skills & experience you will need to be considered for this role:

• Advanced skills in the MS Office Suite
• Excellent organisational skills along with the ability to think ahead, use initiative, establish priorities and meet deadlines whilst preserving the highest levels of accuracy and confidentiality
• Demonstrated ability to be diplomatic, influence and collaborate with others and deal with conflict
• Demonstrated initiative while being productive, and paying attention to accuracy and detail
• Excellent communication (written and oral) and presentation skills
• Proficiency in report and correspondence writing

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59 pm on 11 December 2025. If you have any questions about the role, please contact Rachael Devey