Business and Online Tools Analyst

• Improve business processes and systems through analysis and design.
• Manage and enhance online resources using SharePoint, HTML, and Adobe tools.
• Wellington based – fixed term – parental cover till 17 January 2027

Use data and stakeholder insights to drive content, decisions, and continuous improvement

About the role - Kōrero mō te tūranga

The Business and Online Tool Analyst develops, maintains and manages the online business collateral for the Pacific and Development Group (PDG), the position also works closely with the Senior Business Improvement Adviser to assess user needs and implement business process and information changes as required.

The primary focus areas of the role are:

• working to continually improve key operational processes to ensure they are fit for purpose and meet business requirements
• designing, drafting, revising, and reviewing collateral and the framework to ensure it is of good quality, timely, accessible, and user-friendly.

For more detail you can view a copy of the position description here.

The salary range is $78,043 to $105,587 with the midpoint $91,815 total remuneration, inclusive of our 3% KiwiSaver employer contribution. We expect to appoint depending on your level of experience. 

Please note: The Pacific Development Group is currently going through a change process and so the requirement of the role may change. You will be consulted on this. 

Who are we looking for? - Mā‎ wai te mahi nei?

We would love to hear from you if you have the following:

• 1-3 years business analysis and web experience
• experience in business analysis methods, and techniques and documentation
• experience with system enhancement implementations
• experience with SharePoint 2013, HTML, and Adobe products
• knowledge of user-interface design and wire framing
• proven experience in problem analysis, engagement, and resolution skills
• a solid understanding of the International Development Cooperation Programme and Activity Management lifecycle would be advantageous  
• understanding of The Treaty of Waitangi/Te Tiriti, Te Reo Māori and Māori customs and protocols would be beneficial.   

Why MFAT? - Ngā hua o te mahi i te Manatū Aorere

We are committed to a focus on leadership, talent, training and development, and flexible work options consistent with guidance from the Public Service Commission.  Check out our benefits page to find out more about why we love working here.

MFAT is Rainbow Tick accredited. We value diversity and are committed to providing an inclusive culture where everyone feels supported, valued, and a sense of belonging.  We welcome applications from people from a diverse range of backgrounds. 

About us - Mō mātou

Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous.  By building connections with and influencing other countries and international institutions, we advance New Zealand's interests and pursue New Zealand's values.  We provide advice to the Government on the implications for New Zealand of what is happening in the world. 

To Apply/Interested? - Me pēhea te tuku tono

Apply today with your CV and cover letter.

For a confidential discussion please email

To be considered for this position at Ministry of Foreign Affairs and Trade you must be a NZ citizen, or Permanent Resident. 

You must be able to obtain and maintain a CONFIDENTIAL security clearance. Ordinarily, to obtain this level of clearance candidates must have sufficient checkable background in countries where meaningful and reliable checks can be undertaken. Where requisite checks are unable to be made, the candidate application may not be able to be progressed.

Use this online tool to self-check your eligibility for a CONFIDENTIAL clearance . Please note that this tool is not part of the formal security clearance process: 

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Applications close at midnight on Wednesday, 29 October 2025.

Please note: This is not a Foreign Policy/diplomatic role.  This is a 'Corporate' role (known here as a specialist role based in central Wellington, NZ.  

While it is not usual for specialist staff to be 'posted' outside of NZ, from time to time a specialist role overseas becomes available at one of our embassies, high commissions, missions or consulates. To be considered for one of these positions you would need to apply and be considered via a competitive recruitment process.

If you do have an interest in an MFAT foreign policy/diplomatic career, you would be welcome to apply for this either via our graduate recruitment or mid-level foreign policy recruitment campaigns.