Senior Product Manager, Digital Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Digital Solutions is part of Visa's product division, leading the Product Management function across hero and emergent platform products like Tokenisation, Click To Pay, Passkeys and Visa Developer.

Our Digital Solutions reach across a variety of partners (Issuers, acquirers, enablers, gateways and merchants) and are constantly evolving so we need Product Managers who are curious, continuously adapting, and excited to work on products that touch millions of people and businesses globally every day.

What a Sr Product Manager does at Visa:

You will work with the broader product team, account sales leads and client services teams to identify, prioritize and execute on the biggest customer problem or business opportunity, aligned with our overarching strategy and mission. You will have ownership over your product and problem space and will drive activities that are critical for its success as part of our roadmap.

In this role you will:

• Support the product management lifecycle focusing on analysing, positioning, packaging, promoting, and optimising our products and solutions with our clients and users.
• Build strong relationships with external and internal stakeholders and liaise with cross functional teams globally and regionally
• Help establish Visa as a partner of choice and enable product propositions to embed Visa products and solutions in to the payments ecosystem.
• Support the definition of the product vision and roadmap for our market to deliver best in class product experiences tailored for our market and customers.
• leverage insights specific to products to ensure right sales opportunities are prioritized and executed.
• Help drive success to achieve the product goals including but limited to owning focused activities against priorities and working across functional teams and clients to deliver outcomes

Why this role is important to Visa

One of the many reasons Visa's Network consistently brings leading payment products and platforms to market is because of the collaborative work we do in Product Management. Our team works closely with regional and global product owners, etc. to help design and develop solutions that best fit the needs of our clients, partners and users in the Australia, New Zealand & Pacific Island markets.

Qualifications

Key competencies

• Solution-mind set – Applying creative problem-solving techniques and championing a client-first approach to solutioning when opportunities and challenges arise to meet specific business objectives.
• Active Contributor to Team Success - Actively participating as a member of a team to move the team toward the completion of goals. Makes suggestions for achieving team goals or performing team functions- provides necessary assistance to remove obstacles to help the team accomplish its goals.
• Business-Technical Translator – Translates complex technical specifications into well-defined business concepts, showcasing the impacts and implementation considerations to develop and deliver solutions to market.
• High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations- communicating in a focused and compelling way that drives others' thoughts and actions.
• Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

What you will need:

• You have an AI first mindset and a curious approach to expanding the use and adoption of Gen-AI tools
• Motivated by great product solution design and delivery with a high attention to detail
• Strong experience in managing and bringing new products and solutions to market
• Exceptional problem-solving skills with a strong focus on client needs
• Strong team orientation with a collaborative, diplomatic, and flexible style- able to work effectively across multiple teams globally
• Excellent communication and presentation skills, including strong oral and written capabilities
• Self-motivated, forward-thinking results-oriented individual with the ability to progress multiple priorities concurrently
• Experience in and passion for payments
• Excellent client engagement and relationship management skills with a collaborative approach to stakeholder management and influencing without authority

What will also help:

• 5+ years commercial experience in product management
• Able to keep pace, continuously learn and upskill across evolving product capabilities with genuine desire to understand the end user pain points and problems being solved
• Ability to drive decision making in a highly matrixed and cross functional environment.
• Deep understanding and empathy of customer needs and commercial drivers
• Business and technical competence to be able to communicate with a wide range of stakeholders -architects, UX practitioners and the wider product team essential
• Ability to articulate plans with clear rationale and effective storytelling to a range of stakeholders at all levels of an organisation is desirable
• Experience with Financial Institution/Banking product development- demonstrate basic level of understanding of the payments landscape in Australia, New Zealand & South Pacific

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.