Baycourt Front of House Manager

4 days ago

New Zealand Tauranga City Council Full time

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te pono, kia herea ki te tika. Kia mau, kia ita, kia ū - haumi e, hui e, tāiki e

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team. If you are, or someone you know is, a hospitality pro, and has a passion for the events, arts, and entertainment industry, then we want to hear from you We're looking for enthusiastic team players to help us run all our amazing events

Te Tūranga | About the role

We are on the lookout for some amazing Front of House Managers to join our never-a-dull-moment operations team to deliver events at Baycourt Community and Arts Centre, The Historic Village and The Cargo Shed. If you're someone that values manaakitanga (hospitality), enjoys a varied workplace and working with an awesome group of likeminded people in some of Tauranga's most incredible venues, then we'd love to hear from you.

This casual role is an integral member of our delivery team, responsible for overseeing event operations and leading a group of 'front of house' Event Crew to provide a high-quality, customer service experience on-shift. The Front of House Manager will oversee the Event Crew in delivering food and beverage services and warmly welcoming guests and patrons at an event, as well as being responsible for emergency evacuations, client liaison, and venue presentation on the day/night, and a few box office shifts from time to time.

Our events take place during weekdays, weeknights, and weekends so there is plenty of opportunity to work around other commitments you may have. Please note we require successful applicants to be available for a minimum of 6 shifts per month.

Ngā Pukenga | What you'll need to succeed

To succeed in this role, you'll need to have a genuine desire to put the customer/visitor at the heart of every interaction you have and have a calm and positive demeanour. You'll bring strong leadership and customer service experience within the arts, venues, events, hospitality or tourism sectors and be a solution-focussed team player.

Te Tukanga | How to apply

If you want to be part of the arts and entertainment industry and join our fun and supportive whānau, then you should definitely get in touch. For more information, please contact Richard Freeman at

Please note we will not be accepting applications via email.

Applications will close upon the appointment of a successful candidate

We're committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.

If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at

  • You must have the legal right to live and work in New Zealand to apply for this role.
  • Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

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