Senior Business Analyst

About the Role:

We are seeking an experienced Senior Business Analyst with a functional consulting background to join our team a manufacturing site. 

This key role will focus on the implementation and ongoing improvement of Microsoft Dynamics 365 Business Central (BC) ERP, specifically in areas such as supply chain, manufacturing, warehousing, and logistics.

 Following the initial project phase, the role will transition into continuous improvement, business process optimisation, and providing day-to-day support for BC. This role offers the chance to work on a major ERP transformation project in a dynamic manufacturing environment.

Key Responsibilities:

1. Implementation of Microsoft Dynamics 365 Business Central (BC):

• Lead and contribute to the identification, documentation, and management of business requirements for the BC ERP implementation.
• Participate in project workshops, functional design, prototyping, and process design stages to ensure BC aligns with business needs.
• Support the configuration of BC, focusing on purchasing, manufacturing, warehousing, logistics, and reporting, ensuring it meets the needs of the business.
• Facilitate user training and assist with the adoption of the new system.
• Conduct system testing (unit testing, integration testing, and user acceptance testing) and support go-live preparation and cut-over activities.

2. Continuous Improvement & Day-to-Day Support:

• Provide ongoing support for the BC ERP system and lead continuous improvement initiatives.
• Collaborate with third-party support partners to resolve service requests and address system issues.
• Conduct business process workshops to gather and analyse new requirements, identifying opportunities for system enhancements or modifications.
• Develop and implement solutions for system improvements, ensuring alignment with business objectives.
• Manage post-production support, ensuring efficient issue resolution and system optimisations.

3. Data Management & Reporting:

• Oversee master data management, ensuring data integrity across the system and its alignment with business processes.
• Develop and implement reporting solutions within Microsoft Dynamics Business Central, providing key insights for business decision-making.
• Collaborate with business stakeholders to define reporting requirements and ensure the system delivers accurate, actionable data.

4. Stakeholder Management:

• Engage with key business stakeholders, ensuring alignment on project goals, progress, and outcomes.
• Communicate complex technical information in a clear and concise manner, translating it for non-technical stakeholders.
• Collaborate with IT teams and business leaders to enhance the system's capabilities and support strategic goals.
• Manage relationships with external vendors, ensuring SLAs are met and that the project stays on track.

Who We're Looking For:

We're looking for someone who brings both manufacturing experience and expertise in functional consulting, particularly around ERP system

• Manufacturing Experience: A strong background in manufacturing environments, particularly within supply chain, warehousing, and logistics, is essential.
• ERP Expertise: Minimum of 3 years' experience as a Business Analyst, with a focus on implementing Microsoft Dynamics 365 Business Central (BC), preferably in manufacturing or supply chain contexts.
• Functional Consulting Background: You may have previously worked as a functional consultant with a focus on ERP systems. This includes gathering business requirements, performing fit-gap analysis, configuring systems, and working closely with technical teams to implement business solutions.
• Business Process Knowledge: Demonstrated ability to lead workshops, analyze business processes, and support the design and configuration of ERP systems to improve operational efficiencies.
• Data Management & Reporting: Experience in managing master data and developing custom reporting solutions within ERP systems (preferably Business Central), utilizing tools like Power BI.
• Strong Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to business stakeholders.
• Problem-Solving Skills: A hands-on approach to resolving issues, identifying system inefficiencies, and recommending solutions.
• Stakeholder Management: Proven ability to engage and influence stakeholders at all levels, ensuring alignment on project goals and fostering collaboration between technical and business teams.
• Cloud Experience: Familiarity with cloud-based technologies, particularly within ERP systems, is a plus.

Desirable Experience:

Industry Experience: Prior experience in the dairy, consumer foods, or similar manufacturing industries will be highly regarded.

Governance & IT/OT Integrations: Experience with governance frameworks and integrating IT systems with operational technologies (OT) is advantageous.

Agile Methodologies: Familiarity with Agile methodologies and how they apply to ERP system implementations, ensuring flexibility and iterative improvement.

Why Join Us:

This is a unique opportunity to play a critical role in a high-impact ERP transformation within a growing manufacturing operation. If you have a functional consulting background and a passion for ERP systems, particularly Microsoft Dynamics 365 BC, this is the perfect next step in your career. You will work alongside a talented team on a project that will shape the future of our manufacturing processes. Plus, you'll have the chance to influence business outcomes through system enhancements and data-driven decisions.

How to Apply:

If you are a functional consultant or an experienced Business Analyst with manufacturing ERP expertise, we want to hear from you Please submit your application via Seek, including an updated CV and a cover letter outlining your relevant experience. We look forward to hearing from you

Apply Now

To find out more, please get in touch with Teresa Jordan on 

for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We're all on a journey together so come along…