Operations Quality Manager

5 days ago

Tauranga, Bay of Plenty, New Zealand Downer Group Full time NZ$90,000 - NZ$120,000 per year

Are you passionate about quality, continuous improvement, and making a real impact in the environment we live in? We're looking for an experienced Operations Quality Manager to lead our Greenspace operations in the Bay of Plenty.

Te kōwhiringa | The Opportunity

As the Operations Quality Manager, you'll play a pivotal role in leading the delivery of high-quality Greenspace services. You'll be responsible for ensuring our teams meet contract requirements efficiently and safely, while fostering a culture of continuous improvement and operational excellence.

This role is all about planning, delivering, checking, and improving, using your leadership and quality management expertise to drive performance, customer satisfaction, and innovation.

Key Responsibilities include:

  • Lead and mentor operational teams to achieve performance, safety, and quality targets.
  • Manage resources (people, plant, materials, subcontractors) to optimise delivery.
  • Oversee quality systems, audits, and job management tools (e.g. MS Dynamics).
  • Collaborate with internal and external stakeholders to ensure a One Downer approach.
  • Drive Zero Harm culture and ensure compliance with health, safety, and environmental standards.
  • Build strong client relationships and contribute to contract growth and success.

Nga pūkenga matua | Important Skills

  • Proven leadership experience in the Greenspace or related operational sectors.
  • Strong planning, communication, and relationship-building skills.
  • A proactive, solutions-focused mindset with a passion for quality and safety.
  • Experience with quality systems, audits, and job management tools.
  • Ability to build a strong safety culture that encourages excellence and supports Zero Harm.
  • Horticultural qualification (preferred).
  • Proficiency in Microsoft Office Suite (including Teams, SharePoint, Dynamics).
    Full Class 1 Driver's Licence.

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

  • Free access to Marram health care benefits and discounted holiday homes
  • All the tools of trade you need to do your job
  • Discounts for Samsung, PB Tech, Gym memberships and more
  • $500 bonus for current employees who refer a friend to Downer
  • Progression and development programs on offer including our inspiring leader's programme for top performers

Have a look at our other great benefits here

Ko wai mātou | Our Organisation

Want to know more about what it is like to work at Downer? Then head to our People Site here

Me pēhea ki te tono | How to apply

If this sounds like the opportunity for you, click Apply Now to submit your application The reference number for this role is 725696 .

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

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