IT Support Technician
4 days ago
IT Support Technician (On-Site – Multiple Locations, New Zealand)
Locations:
- Christchurch
– 40 Ballarat Way, Wigram - Auckland (Falcon Road)
– 25 Falcon Avenue, off Plunkett Avenue - Wellington
– 86 Victoria Street, Wellington
Duration:
3-month contract
Requirement:
1 Technician (EUC – L1 Band) per location
Type:
On-site role
About the Roles
We have exciting short-term
on-site IT Support opportunities
across several client locations in
New Zealand
.
These positions are ideal for hands-on
EUC / L1 Support Technicians
eager to ensure seamless day-to-day IT operations and deliver excellent end-user experiences.
Key Responsibilities
- Provide
on-site desktop and end-user support
(hardware, software, and peripherals). - Diagnose and resolve
Windows, Office 365, and network issues
. - Support
PC migrations
, installations, and configurations. - Manage
Active Directory
user accounts and access rights. - Support
video conferencing systems
,
printers
, and
mobile devices
. - Collaborate with Service Desk and Infrastructure teams to resolve incidents within SLA.
- Document troubleshooting steps and maintain accurate service records.
Required Skills & Experience
- A+ Certification
or equivalent practical experience. - Minimum
2 years of IT support experience
in fast-paced environments. - Working knowledge of
Active Directory
,
Windows 10/11
, and
Office 365
. - Strong troubleshooting skills for hardware, software, and peripherals.
- Familiarity with
remote-support tools
(RDP, VNC, Apple Remote Desktop). - Excellent
communication and customer-service
skills; ability to support VIP users. - Self-motivated, detail-oriented, and able to work independently on site.
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