IT Support Technician

4 days ago

Christchurch, Canterbury, New Zealand Calpar Global Full time NZ$60,000 - NZ$80,000 per year


IT Support Technician (On-Site – Multiple Locations, New Zealand)


Locations:

  • Christchurch
    – 40 Ballarat Way, Wigram
  • Auckland (Falcon Road)
    – 25 Falcon Avenue, off Plunkett Avenue
  • Wellington
    – 86 Victoria Street, Wellington


Duration:
3-month contract


Requirement:
1 Technician (EUC – L1 Band) per location


Type:
On-site role

About the Roles

We have exciting short-term
on-site IT Support opportunities
across several client locations in
New Zealand
.

These positions are ideal for hands-on
EUC / L1 Support Technicians
eager to ensure seamless day-to-day IT operations and deliver excellent end-user experiences.

Key Responsibilities

  • Provide
    on-site desktop and end-user support
    (hardware, software, and peripherals).
  • Diagnose and resolve
    Windows, Office 365, and network issues
    .
  • Support
    PC migrations
    , installations, and configurations.
  • Manage
    Active Directory
    user accounts and access rights.
  • Support
    video conferencing systems
    ,
    printers
    , and
    mobile devices
    .
  • Collaborate with Service Desk and Infrastructure teams to resolve incidents within SLA.
  • Document troubleshooting steps and maintain accurate service records.

Required Skills & Experience

  • A+ Certification
    or equivalent practical experience.
  • Minimum
    2 years of IT support experience
    in fast-paced environments.
  • Working knowledge of
    Active Directory
    ,
    Windows 10/11
    , and
    Office 365
    .
  • Strong troubleshooting skills for hardware, software, and peripherals.
  • Familiarity with
    remote-support tools
    (RDP, VNC, Apple Remote Desktop).
  • Excellent
    communication and customer-service
    skills; ability to support VIP users.
  • Self-motivated, detail-oriented, and able to work independently on site.

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