Salesforce Platform Technical Lead

• Permanent
• Wellington based

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.

You can find more about ACC and the work we do here.

Our Salesforce environment is a complex platform with multiple clouds using more than one Salesforce product including Lightning Platform, Service Cloud, Experience Cloud, Public Sector Solutions, Marketing Cloud and Omnistudio.

You will support and enhance a complex, growing platform with multiple apps and tools. Deliver transparent, integrated, and fit-for-purpose change continuously across ACC.

About the role | Mō te tūranga mahi

As our Salesforce Platform Technical Lead, you'll play a pivotal role in shaping and delivering a cohesive Salesforce platform capability. You'll provide technical leadership across our Salesforce orgs, ensuring we maintain a secure, scalable, stable, and supportable environment.

You'll work closely with stakeholders at all levels and collaborate with the Salesforce Practice to drive platform excellence. Supporting delivery teams, you'll help enable high-quality solutions for our customers and ensure best practice standards are followed. You'll oversee platform governance, create solution designs aligned with our technology roadmap, and play a key role in approving Pull Requests to maintain code quality and consistency across the team.

This is a hands-on leadership role within a cross-functional team, where your expertise will help shape the future of our Salesforce environment and support the ongoing growth and success of ACC.

About you | Mōu

• At least 5 years' experience as a Senior Salesforce Engineer or Salesforce Technical Lead (certified application and system architect is an advantage)
• Proven experience managing or supporting the Salesforce platform and supporting tools
• Comprehensive knowledge of Salesforce, best practices, and standards
• Demonstrated ability to produce complex technical designs involving multiple components and delivery partners
• Deep understanding of architectural principles, software development processes, and DevOps practices in a Salesforce environment

The technical expectations for you being successful in the role:

• Provide technical leadership for Salesforce platform management in an Agile, continuous delivery environment
• Collaborate with business and technical leaders to validate and refine Salesforce solutions, delivery options, and assess change impacts to create solution designs aligned with the platform roadmap and architectural direction
• Collaborate with the Salesforce Practice to lead the development of a strong Salesforce delivery and operations practice focused on improvement and automation
• Collaborate with architecture to establish and communicate architectural guardrails and patterns
• Oversee support activities, troubleshooting, and maintenance of the Salesforce platform
• Provide governance oversight and support for the Salesforce platform and associated tools while also identifying opportunities to extend and enhance the platform capabilities
• Approve Pull Requests and ensure best practice standards are followed

To stand out for this role, we expect you to:

• Be a strong communicator and problem solver, comfortable in a fast-paced, ever-changing environment
• Mentor and support Salesforce Engineers' growth through pair programming, reviews, knowledge sharing, and demonstration of engineering best practices
• Proactively contribute to the success of the Salesforce community within ACC
• Foster a culture of knowledge sharing and continuous improvement
• Champion diversity, inclusion, and health & safety in everything you do
• Demonstrate a genuine passion for Salesforce capabilities and tools to deliver high-quality solutions, inspired by best practice

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.

The appointing salary for this role will sit between $138,301 and $195,248 and we offer an additional 9% superannuation contribution.

How to apply | Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.

Applications will run through to 5pm Monday 27th October.

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email