Senior Systems Specialist

If you've always wanted to apply your skills to a large-scale Kiwi success story, then today is your lucky day - as we are on the lookout for a Senior Systems Specialist to join our ServiceNow squad in the Infrastructure Services Platform

Te T
ūranga | The role
As a Senior Systems Specialist, you'll be part of the squad that is driving the evolution of ASB's IT technical support within the ServiceNow platform – to implement, administer, and develop ServiceNow and other related tools to support our business.

You'll have the opportunity to get hands-on with some interesting and complex pieces of work that integrate on an enterprise scale, all while being part of a smaller squad that makes their own decisions about how to work through prioritisation - so your voice will be heard, and your opinions valued.

The focus of this role will be to administer and support various modules within ServiceNow on an ongoing basis, identifying capability uplift opportunities and delivery integration projects.

We Advocate Agile, Fully Cross Functional Teams Which Will Take You Through All Facets Of Engineering In Any Given Day. As Part Of The ServiceNow Squad You Will Be Asked To Contribute To The Following Areas

• Working with CXO (Customer Experience Owner) to help refine requirements and plan work for sprints
• Technical analysis and collaboration with platforms and project teams to drive technical solutions for (but not limited to) ITOM, HRSD and ITSM
• Build and design new ServiceNow capabilities
• Maintain and extend existing ServiceNow capabilities
• Additional development of integrations
• Provide assistance with incident management
• Operational support and administration of the Snow/Flexera and ILMT agents

Ngā mea kia whai angitū ahau? | What do I need to be successful?
We are looking for an individual that will use their skills and knowledge of to help deliver a critical service for our customers. You will work collaboratively with our platforms and project teams to deliver successful outcomes for ServiceNow and related services.

We'll value your proven initiative, problem solving abilities and ways in which you have shown leadership while performing your role.

You will work alongside a team of dedicated engineers who know the meaning of collaboration and support, with a wealth of knowledge of the business and products.

With regards to background, you will need the following capabilities:

• 3-5 years' ServiceNow development and administration experience
• Can design and develop applications using HTML and Javascript
• Good understanding of API design and development
• Excellent knowledge sharing and documentation skills
• Agile and DevOps experience
• Comfortable working in a banking environment with regulatory requirements

In addition, any of the following would be a huge bonus:

• Good understanding of cloud networking and technologies
• Application support and sysadmin knowledge
• A strong sense of autonomy

He aha tāu e hoki mai ai? | What will you get in return?
Get the work-life equation right.
We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What's important to you is important to us.
We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day.
Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.

The whole "one step ahead" thing applies to you, too.
With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.

Me pēhea te tono | How to apply:
If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.