Account Manager

1 week ago


Auckland, Auckland, New Zealand Link Full time NZ$60,000 - NZ$80,000 per year

Key Responsibilities:

  • Ensure that your individual Sales and Profit Budget is exceeded and that all costs related to orders are strictly controlled.​
  • Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines. ​
  • Provide professional presentations to customers. ​
  • Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team. ​
  • Maintaining and updating database of local suppliers and managing the relationships​
  • Liaise with suppliers and have strong negotiation skills​
  • Process orders and invoices​
  • Ensure all orders are tracked and reported against set contractual obligations​
  • Produce accurate customer quotations and ensure quality samples and artwork for proposals. ​
  • Communicate order status to all departments to ensure timely delivery of orders. ​
  • Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales. ​
  • Develop and maintain accurate, legible customer files. ​
  • Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports to the Sales Manager in a timely fashion.

Soft Skills Required

  • Time Management
  • Attention to Detail
  • Strong Interpersonal Skills

Hard Skills Required

  • Project Coordination
  • Budget Tracking
  • Product/Service Knowledge

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