Service Technician Chain

4 days ago

Auckland, Auckland, New Zealand Steel&Tube Holdings Ltd Full time NZ$60,000 - NZ$90,000 per year

Are you hands-on, organised, and looking for an exciting career in the safety and lifting industry? Steel & Tube, a proud Kiwi company with over 70 years of history, is on the lookout for a Service Technician to join our Chain & Rigging Auckland team. You'll have a commercial mindset and the ability to strengthen relationships through committed service and support, increasing sales opportunities.

About the Role

As a Service Technician, you'll take the wheel of our mobile workshop, working directly with customers to ensure their lifting and safety equipment meets compliance standards. This is a dynamic, customer-facing role with a mix of hands-on technical work and relationship building. You'll play a vital role in strengthening Steel & Tube's presence across Auckland.

Key Responsibilities

  • Conducting on-site testing, repairs, and certification of lifting and height safety equipment
  • Identify opportunities with customers to support business growth
  • Promote the mobile testing program to new and existing customers
  • Manage customer schedules to ensure regular service and compliance
  • Maintaining accurate customer registers and issuing timely invoices
  • Provide exceptional customer service and identify opportunities to introduce Steel & Tube's broader product range
  • Ensuring safety, quality, and compliance in all processes

What We're Looking For

  • Ideally, you'll be mechanically minded with practical experience in a similar field
  • Ability to identify new opportunities with existing and new customers
  • Organised and self-driven: Ability to work independently
  • Customer-focused: A proven ability to build strong relationships and deliver top-notch service
  • Health and fitness: This role involves physical activity, so you should be in good health with no ongoing injuries
  • Technical aptitude: Knowledge of safety and lifting equipment is a plus, but full training is provided.

Required Certifications (or willingness to obtain):

  • Height Safety Certification
  • First Aid Certificate
  • Current NZ Driver's Licence  - essential

Why Join Steel & Tube?

We are New Zealand's leading provider of steel solutions, offering a supportive and inclusive work environment, comprehensive training, and clear pathways for career progression. Our Service Technicians have gone on to roles in account management and beyond, and we're committed to helping you grow.

What's in it for you?

  • Competitive salary
  • Full training provided
  • Opportunities for career progression
  • Company vehicle equipped as a mobile workshop

If this is exciting to you, apply now and become a key part of Steel & Tube's Chain & Rigging team.

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