Software Asset Management Analyst

He angitūtanga: The Opportunity
We're looking for an experienced Software Asset Management (SAM) professional ready to step into a role with broad scope, responsibility, and visibility. As our Software Asset Management Analyst, you will manage and optimise the lifecycle of software assets across Auckland Council—ensuring compliance, reducing risk, and driving cost efficiency.Your work will directly influence audit readiness, vendor negotiations, and strategic decision-making, helping Auckland Council maximise value from its software investments.This role is ideal for someone who has moved beyond entry-level SAM tasks and is ready to operate with autonomy, analytical depth, and cross-functional influence—without needing to be senior or fully specialised yet.

Ngā kawenga matua: Key Responsibilities
You will:
-Manage end-to-end software asset lifecycles—from request to retirement.
-Operate and maintain the SAM platform, ensuring data accuracy and completeness.
-Ensure software compliance across licensing, regulatory requirements, and internal standards.
-Support vendor and contract management activities, including renewals and negotiations.
-Provide data-driven insights on usage, optimisation opportunities, and cost trends.
-Support budgeting, forecasting, and financial planning for software spend.
-Prepare and maintain audit-ready documentation and participate in audit activities.
-Develop, maintain, and improve SAM processes, policies, and governance frameworks.
-Act as a trusted advisor to IT, Finance, Procurement, and Legal—translating complex licensing data into actionable insights.
-Drive continuous improvement and contribute to SAM maturity uplift initiatives.
-Fulfil and facilitate requests for software and manage license pools.

He kōrero mōu: About You

We are seeking an intermediate SAM practitioner with:

Technical & Professional Skills:
-Proven experience in Software Asset Management or IT Asset Management (SAM/ITAM).
-Strong understanding of software licensing models and compliance management, including major vendors such as Microsoft, Adobe, Salesforce, SAP, ServiceNow, Autodesk, and others.
-Experience using SAM tools (e.g., Flexera, Snow, ServiceNow SAM Pro), ITSM platforms, procurement systems, and Active Directory.
-Strong analytical skills, especially with Excel and data interpretation.
-Commercial awareness and confidence working with contracts, renewals, and vendor engagement.
-Experience in audit preparation and risk identification.

Soft Skills:
-Strong communication and interpersonal skills.
-Ability to build relationships and influence stakeholders.
-Proactive, organised, and able to manage multiple priorities.
-Comfortable operating in high-pressure, fast-paced environments.
-Demonstrates integrity, accountability, and a continuous improvement mindset.

This role suits someone who is focused on continuous improvement, works independently, and contributes meaningfully to advancing and maturing the SAM practice and operations, while continuing to develop toward senior capability over time.

Ngā Pūkenga me ngā Wheako: 

Qualifications:
Tertiary qualification in Information Technology or related field preferred.
2–3+ years of relevant SAM/ITAM experience (or equivalent capability).
Certifications such as CSAM, CITAM, LISA, or equivalent are highly desirable.ITIL certification is preferred.
Experience with procurement and budgeting processes.
We'll support your ongoing professional development, including SAM certifications and training.

Our Commitment to Te Ao Māori
We honour te Tiriti o Waitangi and support kaitiakitanga. You will be open to developing your capability in te reo Māori and tikanga, contributing to Māori outcomes under Kia ora Tāmaki Makaurau.

Why Join Us?
Flexible working arrangements and a collaborative, inclusive culture.Opportunity to influence SAM strategy and deliver measurable impact.Professional development support and career growth within one of New Zealand's largest organisations.

Ready to take the next step in your SAM career?
If you're an intermediate Software Asset Management professional looking for a role with influence, variety, and growth, we encourage you to apply.Join us and help shape the future of software asset management at Auckland Council.