CPU Administrator

Join Tāmaki Health as a Central Processing Unit Administrator and make a real impact behind the scenes

Are you an experienced Accounts Receivable Officer or administrator looking for your next challenge?

Do you value flexibility, autonomy, and teamwork in your daily work?

If you said yes, we'd love to hear from you We're looking for a motivated Central Processing Unit (CPU) Administrator to join our team. In this role, you'll be responsible for ensuring the accuracy and efficiency of our claims processing and debt management — key functions that keep our nationwide healthcare network running smoothly.

About Tāmaki Health

Tāmaki Health is a strong network of over 58 clinics delivering care through our affiliated general practices, urgent care clinics, specialist centres, and occupational health clinics.

Through our well-recognised brands — Local Doctors and White Cross — we proudly serve New Zealand's communities with high-quality, accessible healthcare.

Our focus is on improving health and wellbeing by offering easy-to-access, high-quality, and affordable services in the community for our general patient population.

About the Role

Reporting to the Central Processing Unit Manager, the CPU Administrator is a key member of our finance and administration team. You will provide a high-quality professional service that contributes to effective claiming and debt management for the Tāmaki Health group.

This role involves accuracy, collaboration, and a strong customer service focus — ensuring our clinics and external partners receive timely and efficient financial support.

Key Responsibilities

• Review and correct patient invoices to align with encounter details
• Prepare and submit accurate claim schedules to ACC and the Ministry of Health
• Reconcile returns and payments for ACC, MoH, and other programmes (including Maternity, Immunisation, and Primary Options)
• Manage debt collection and communication with third parties and accredited employers
• Process remittances, bank reconciliations, and end-of-month financial schedules
• Maintain strict adherence to deadlines and quality standards
• Provide proactive, professional support to internal teams and external stakeholders
• Participate in quality improvement initiatives and uphold Tāmaki Health's values

You Will Need to Have

• Previous experience in administrative, accounts, or clerical roles
• Strong working knowledge of Microsoft Word and Excel
• Familiarity with MedTech systems and the ACC Act (preferred)
• Excellent communication and interpersonal skills
• Attention to detail, strong organisational ability, and confidence managing multiple priorities
• The ability to work independently and collaboratively in a fast-paced environment
• A professional, reliable, and team-oriented approach
• Commitment to health equity and cultural competency, with an understanding of Māori tikanga, kawa, and Te Tiriti o Waitangi

Why Join Us?

At Tāmaki Health, we're a team that values excellence, respect, and collaboration. You'll enjoy a supportive environment where professional growth is encouraged and your contribution truly matters.

You'll also have the opportunity to work within a dynamic, high-performing team that plays an essential role in supporting our clinics across New Zealand.

How to Apply

Please hit the Apply button and complete the registration process via our career portal.

Only applicants with the legal right to work in New Zealand will be considered for this position.