Technical Lead AI Software Engineer

At IDEXX Veterinary Software, we're pioneering the first vertical SaaS platform for Animal Health—empowering veterinarians worldwide with intelligent tools that save lives and advance care. As we scale our engineering tribes to solve complex challenges in this mission-driven space, we're seeking a Technical Lead AI Software Engineer who thrives on leveraging AI to transform how teams build and innovate. In this high-impact role, you'll lead the charge in creating AI-driven systems, tools, and developer experiences that accelerate software development, eliminate friction, and infuse joy into the process. Drawing on the latest in generative AI, machine learning, and agentic systems, you'll prototype intelligent workflows, optimize cross-team collaboration, and drive adoption of cutting-edge tooling. With significant ownership, you'll shape the future of our engineering culture while advancing AI capabilities that directly benefit our customers—such as autonomous agents that streamline veterinary diagnostics and workflows. What You'll Do

Architect AI-Powered Developer Tools: Design and implement scalable AI systems using modern ML frameworks (e.g., PyTorch, TensorFlow) to automate code generation, debugging, and testing—making development faster, more intuitive, and enjoyable for our teams.

Pioneer Agentic AI Innovations: Advance autonomous AI agents capable of independent decision-making and problem-solving, integrating them into our SaaS platform to deliver real value, like predictive analytics for animal health data or adaptive user experiences.

Enhance Engineering Workflows and Experiences: Collaborate across tribes to identify bottlenecks, prototype AI-enhanced solutions (e.g., natural language interfaces for DevOps tasks), and foster best-in-class practices—while mentoring junior engineers and influencing strategic roadmaps.

Our teams build with modern web technologies like TypeScript and Go, embracing cloud-native architectures, event-driven systems, domain services, containerization, and distributed computing. We prioritize DevOps excellence through CI/CD pipelines, infrastructure as code, and reliability engineering, ensuring AI integrations are robust and performant in a fast-paced environment. If you're a senior AI leader passionate about pushing boundaries—whether through generative models for creative problem-solving or scalable agentic systems—and excited to apply your expertise to a domain with profound impact (like improving animal health outcomes), join us in making veterinary software smarter and more accessible.

Apply now and help us redefine AI's role in animal healthcare innovation

What you can expect from us:

Structured onboarding, induction, ongoing training and transparent performance driven professional development

Rewarding salary packages including lucrative incentive schemes for all

Continuous L&D (both internal and externally)

Great tech kit for both work and personal use

Hybrid working with a great office space to collaborate - including a gym and roof top terrace

Coffee + snacks + Food Truck Friyay several times a month

Dog friendly office

Fully subsidized Southern Cross Health insurance

Part subsidized parking via Parkable

Career pathways that will take you places if you are willing and able

So, what is IDEXX Veterinary Software?

Here in Auckland we develop a portfolio of cloud platforms and applications. We're building a vertical SaaS platform for animal health that requires significant technical expertise to deliver. Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more. We're on a mission to build the best health technology business and we need you to help us do it You can learn more about IDEXX Veterinary Software here:

At IDEXX we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, IDEXX Veterinary Software solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.

Our journey is solving veterinary practices' most pressing needs by focusing on innovation to drive meaningful improvements in animal health.

Why IDEXX

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.