Support Worker

• The West Auckland area includes - Mount Eden, New Lynn, Henderson, Massey
• Full time positions, 65+ hours per fortnight on a variable shift pattern
• Must have availability to work a variety of rostered shifts including mornings, evenings, overnight sleepovers, and every second weekend.
• $23.84-$29.10 per hour depending on relevant qualifications

Mō te tūnga | About the role

As a Support Worker, you will empower individuals with intellectual disabilities to lead fulfilling lives at home and within their community. This role is deeply meaningful, allowing you to be creative and make each day engaging and significant for those you support. Your responsibilities include:

• Fostering independence: Assist individuals in developing daily living skills such as using public transport and preparing meals.
• Managing daily routines: Support with personal care tasks like showering, dressing and taking medication.
• Pursuing goals and interests: Encourage and help individuals to follow their passions and hobbies.
• Promoting health and well-being: Guide individuals in making healthy lifestyle choices and maintaining their overall well-being.
• Building strong connections: Strengthen their relationships with whānau and community.

Our current vacancies are Planned Leave Cover (PLC) rosters. Our PLC roles cover staff leave, so they do not have a fixed shift pattern and will work in different facilities across the Counties area. You are guaranteed at least 65 hours per fortnight, but your fortnightly shift pattern will vary depending on where cover is needed. This role requires you to have quite flexible availability to work a range of rostered shifts, including mornings, evenings, overnight sleepovers, and regular weekend shifts.

Check out our website to learn more: Become a Support Worker

Ngā pūmanawatanga ōu | What you will bring

• Previous experience within the health and disability sector is preferred, but a strong desire to pursue a career as a Support Worker with a positive attitude is also highly valued.
• Availability to work rostered shifts including mornings, evenings, overnight sleepovers, and every second weekend.
• Confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• A Full NZ driver's license.

Nōu te rourou | What's in it for you?

• $23.84-$29.10 depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREE Employee Assistance programme service anytime you need health and wellbeing support.

Mō mātou | About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.

Me pēhea te tuku tono | How to Apply

The first step is to submit an online application by selecting the 'Apply' button. As part of the application process you will be required to provide an up-to-date CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.

Applicants can direct enquiries about position to:

Taylor Spence - Recruitment Advisor

Reference #

36704

Posted on

11 Nov 2025

Closes on

02 Dec :55

Location(s)

West / Central

Expertise

Caregiving and Disability Support, Healthcare

Job level(s)

Graduate (have qualifications only), 1-3 years experience, 3+ years experience

Work type(s)

Permanent full-time