OD & Capability Programmes Lead

Working with the AA | Me mahi tahi tatou ki AA
For over 120 years the AA have been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

And now, we're building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We're investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need.

As we continue this growth journey, we have an exciting opportunity to join our dynamic People & Performance team and lead and coordinate key programmes that shape the employee experience at AA as an
Organisational Development & Capability Programmes Lead.
What You'll Be Doing | Mō te Tūranga
This is a dual-focus role – creating a Learning and Development Centre of Excellence; and, delivering BAU activities across the spectrum of the work that the Organisational Development and Capability team operates. You'll lead a talented Learning & Development team and oversee strategic projects that deliver innovative learning solutions, close capability gaps, and support organisational priorities. This role is all about collaboration—working closely with leaders and stakeholders to embed human-centred design principles, champion change management, and integrate learning into broader organisational strategies. If you thrive on leading impactful programmes of work and influencing the future of how people learn and grow, this is your chance to make a real difference.

About You | Mōu
You're a confident and collaborative leader with a strong background in Learning and Organisational Development who can inspire and develop a high-performing team. You'll bring expertise in programme and project management, with the ability to design, implement, and evaluate impactful learning initiatives using innovative, human-centred approaches. A strategic thinker with exceptional stakeholder management skills, you'll build credibility across all levels of the organisation and influence outcomes through clear, tailored communication. You'll be highly organised, able to manage multiple priorities and deadlines, and comfortable navigating complex environments with a data-driven mindset to measure impact and effectiveness.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

If you're experienced in organisational development, learning strategy, and programme leadership—and you love making a real impact—this is your opportunity to help shape the future of AA.
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.