Service Group Owner

Mō te tūranga | About the Role

This is a pivotal leadership role shaping Westpac's cyber defence strategy and operational resilience. The Cyber Service Group Owner is a senior leader in cyber security operations, reporting directly to the Chief Information Security Officer (CISO). This role leads leaders – providing strategic direction and operational oversight across engineering teams and our Detect and Respond squads. You will define the strategy, set the roadmap, and ensure delivery of critical cyber services that protect the organisation.

As a trusted expert, you will leverage deep technical knowledge and experience in cyber security to guide decision-making and shape outcomes. You will work closely with Service Owners and squads to ensure resources are aligned, risks are managed, and services deliver measurable value. This includes championing best practice, mentoring senior cyber professionals, and driving continuous improvement across processes and standards such as ISO27001 and NIST.

Success in this role requires strong leadership capability, the ability to influence at senior levels, and a commitment to building high-performing teams that safeguard the organisation's digital environment.

Nā tāu rourou | What will you bring?

• Deep technical knowledge and experience in cyber security, either in a senior consulting, security operations, engineering, or GRC role.
• Experience of management and delivery of key strategic cyber security programs
• Development of cyber security policies and standards
• Knowledge of cyber security processes, standards (such as Sarbanes-Oxley, ISO27001, NIST) and best practice
• Ability to understand technical risk and work with business owners to resolve
• Ability to mentor and develop cyber security staff
• Polished delivery of key metrics and progress reports to senior stakeholders

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

Tono mai ināianei | Apply Now

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

12 December 2025