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Rail Network Advisor
2 weeks ago
We have an exciting role for an organised, analytical and solution focused person to join our Rail Operations team.
About the role
The role of the Rail Network Advisor is to provide high quality levels of service to our customers, by focussing on monitoring, reporting and planning with our Network provider and our rail operator; getting involved in specific projects and ensuring all planned disruption are planned with minimal impact to our services and customers; and supporting our diversity and inclusion, te reo Māori and tikanga policies.
You will:
- Be a champion for public transport and work alongside public transport operators and KiwiRail.
- Work across a range of teams - so fast thinking and strong communication is essential.
Skills and experience required:
- A willingness to look at life through different lenses.
- A passion for Public Transport and customer service.
- Excellent organisational skills and enjoy a challenge.
- Have clear and confident communication skills and be able to relate and engage with a diverse range of people.
- Be inquisitive, solutions focused and have strong influencing skills.
- Strong analytical and problem-solving skills including the interrogation of data.
- Proven understanding of back-office and administrative database systems; and competence in the Microsoft suite of applications.
- Knowledge and experience of KiwiRail planning processes would be an advantage.
What we offer:
- Work to suit your life and whānau with our flexible working policy.
- We'll encourage you to grow and prosper with a range of learning and development opportunities, internal secondments and career progression.
- Your wellbeing is our priority - we'll provide medical and trauma insurance, support through our employee assistance programme, including Rongoā Māori partner providers, generous annual and sick leave, along with Tangihanga leave and support.
- We want you to have a sense of belonging, where you can reflect your personal and cultural identity in the way that you work.
- Social clubs, staff networks and a friendly and inclusive culture.
- Great working environment.
Come help treasure and grow our rohe together
Our rohe and its lands, waterways, animals, plants and people can only grow stronger if they are nurtured.
To join our team is to step up and commit to playing an active part in this important mahi. That means restoring nature, connecting people and places, reducing environmental impacts and helping this rohe and its people prosper.
We are part of a collective movement alongside mana whenua and community members whose hopes for the future of this region are just as high as your own.
Our efforts across environmental management, public transport, flood protection, regional parks and water supply are interconnected and integral to treasuring our rohe and growing our future.
How to apply:
Greater Wellington is proud to be a member of Diversity Works. We value diversity and are committed to an inclusive, flexible, and supportive workplace. We encourage candidates from all backgrounds and welcome the unique talent and experience you will bring to our team.
We are passionate about ensuring our recruitment processes are fair and equitable. Please let us know if you have any accessibility needs or adjustments that need to be made so we can offer a recruitment process that is more accessible to you.
Click on the Apply link to view the job description and to apply for the role with a cover letter and CV.
All applicants will be required to provide proof of their eligibility to work in New Zealand.
For further information, please contact Daniel Pou,
Applications close: 5.00pm, Monday 20 October 2025
However, we will be shortlisting applications as they come in and will interview as soon as possible to secure the right person.
The remuneration for this position, inclusive of all benefits, is $83,998 to $125,997, with a midpoint of $104,998. Starting remuneration will depend on the skills and experience of the successful applicant.
Agency applications won't be considered at this time.
