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Rhinos Duty Manager/Team Leader

2 weeks ago

Queenstown Otago, New Zealand Cook Brothers Bars Full time NZ$50,000 - NZ$150,000 per year

Our bustling bar in the heart of Queenstown is pumping once more. We're the busiest bar in Queenstown and need your help with potentially one of the busiest years yet We like to come in hot, and we require someone who's willing to go the whole way with us.

The Role

We're on the hunt for a superstar team leader to lead our team and deliver an unforgettable experience for every guest. You'll oversee smooth service during busy lunches and dinners, then kick things into high gear as we flip into late-night party mode.

Your main responsibilities include:

  • Ensure the environment within the site is always top notch.
  • Guarantee the customer journey for your outlet is being followed by all team members.
  • Make sure quality of products, plus waiting times exceed expectation.
  • Take responsibility for daily/ weekly procedures including ordering, receiving and stock take.
  • Lead your team, provide feedback and set a high example by always operating above the line.
  • Arranging the purchasing and pricing of goods according to budget.
  • Maintaining records of stock levels and financial transactions.
  • Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance.
  • Conferring with customers to assess their satisfaction with meals and service.
  • Selecting, training and supervising waiting staff.
  • Make reservations, greet guests and assist in taking orders.

Accommodation

If you are requiring accommodation, we are offering long-term accommodation in a fully furnished shared twin share room with linen for $200 a week, or a single room for $300 a week. During our peak season from 1st June to 1st October, the rates will be $275 for a twin share room, and $400 for a single room. Rates includes all bills.

In return for your dedication and commitment, we offer:

  • Competitive pay and transparency.
  • We have accommodation ready for you
  • Industry leading training - we invest time into you and your professional development.
  • Staff discounts at every site.
  • A supportive and encouraging team.

Skills / Experience

We are looking for an energetic, flexible and hard working candidate. We are looking for:

  • A passion for making drinks and experiences.
  • A professional approach to handling different situations.
  • Someone who is fun We love giving our customers a great experience.
  • Energy and enthusiasm for each and every job you do
  • A relevant qualification at Level 4 or above of the New Zealand Qualifications and Credentials Framework (NZQCF); or at least 2 years of relevant experience

Our Story

Cook Brothers Hospitality Group started in 2004, and we've been on an epic ride ever since. We have created some of New Zealand's most beloved bars, restaurants and licensed burger joints, with outlets throughout the country which offer outstanding food and beverages delivered with warmth and hospitality. Google us, have a beer with us, join us

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