Junior Service Advisor

7 days ago

Albany, Auckland, New Zealand Toyota Store Network Full time NZ$40,000 - NZ$60,000 per year

Albany Toyota is an award-winning, family-owned and operated dealership with over 100 staff across multiple sites. With more than 30 years of automotive experience, we're proud of our strong reputation for delivering exceptional customer satisfaction.

We are currently searching for our next Junior Service Advisor superstar to join our vibrant Service Department. You'll be part of a supportive, enthusiastic, and fun team who will ensure you are fully supported as you grow into the role. This position is full time, 45 hours Monday to Friday with rostered Saturdays of 4 hours, primarily based at our Albany Branch, with occasional work across our Browns Bay, Whangaparaoa, and Warkworth sites.

Duties will include:

  • Greeting customers and checking in vehicles, including pre-service walk-around inspections.
  • Explaining the work required / carried out on customers vehicle in detail.
  • Keeping customers informed throughout the day the status of their vehicle and discuss any extra work required.
  • Managing service bookings via phone, email, and in person.
  • Providing accurate quotations to customers.
  • Ensuring precise data entry and administrative accuracy.
  • Processing invoices and customer payments.

We're looking for someone who:

  • May be new to the dealership environment or has a passion for cars and is seeking an entry-level role to launch their automotive career.
  • Has an excellent phone manner and strong communication skills.
  • Thrives in a fast-paced environment with great time-management and multitasking abilities.
  • Is computer literate with solid administrative skills.
  • Brings a can-do attitude and a fun, outgoing personality.
  • Has sound knowledge of auto mechanics (preferred but not essential).
  • Holds a clean, full driver's licence.
  • Is available to work rostered Saturdays.

What we offer:

  • A full-time, permanent role in a well-established, supportive dealership all working towards the same goal.
  • A competitive remuneration package including a company vehicle.
  • Full on-the-job training and support.
  • Access to Toyota training programmes.
  • Staff discounts and long service recognition.
  • A friendly, inclusive team committed to your growth and success.
  • A fantastic opportunity to build your career working for a well-respected and leading brand.

This is a fantastic opportunity to join a dealership where your contribution truly matters. If you're ready to bring your skills and enthusiasm to the Albany Toyota team, apply now with your CV and a cover letter telling us why you're the perfect fit.

Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.

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