Business Analyst/ Functional Consultant

About the Role:

Are you an experienced Business Analyst or Functional Consultant with expertise in ERP systems, particularly within manufacturing environments? This is a pivotal role in a major ERP transformation project for a complex manufacturing site. As the Senior Business Analyst for Microsoft Business Central (BC), you will be instrumental in the implementation, continuous improvement, and ongoing support of the BC ERP system.

Due to the complexity of the role, we are seeking someone who can be in the office 5+ days a week to work directly with the team, troubleshoot issues, and manage the ERP system's daily requirements. However, we also support a flexible working environment to maintain a healthy work-life balance.

Additionally, this role includes a structured on-call component, with financial incentives for those on the on-call roster, ensuring that your commitment and expertise are duly recognised and rewarded.

Key Responsibilities:

1. ERP Implementation Project:

• Collaborate with cross-functional teams to gather, write, and manage detailed business requirements for BC, focusing on purchasing, manufacturing, warehousing, logistics, master data management, and reporting/analytics.
• Contribute to functional and technical design, prototyping, and process design of the BC ERP system, ensuring alignment with business needs.
• Take a lead role in the configuration, testing, user training, and Go-Live preparation of BC.

• Facilitate a seamless transition from implementation to ongoing support, assuming responsibility for key areas post-Go-Live.

• Continuous Improvement and Day-to-Day Support:

• Work closely with third-party support partners to resolve service requests and ensure the system operates smoothly day-to-day.

• Lead business process workshops to gather requirements and identify opportunities for system enhancements or modifications.
• Analyze, design, and implement solutions to improve BC's functionality, ensuring it aligns with business processes.
• Develop unit test scripts, lead User Acceptance Testing (UAT), and ensure the system meets business requirements across departments.

• Provide post-production support, ensuring the system remains optimised and continues to meet the evolving needs of the business.

• Master Data Management & Reporting:

• Oversee master data management for key supply chain functions, ensuring data integrity within BC.

• Collaborate with stakeholders to ensure accurate reporting and analytics that guide strategic business decisions.

Key Skills & Experience:

• ERP Expertise: At least one full implementation of Microsoft Business Central (BC), or equivalent ERP systems (e.g., SAP, Navision), with a focus on Supply Chain, logistics, purchasing, and manufacturing.
• Manufacturing Experience: In-depth understanding of manufacturing processes such as production planning, inventory management, and supply chain logistics. Experience in the dairy, consumer foods, or adjacent industries is highly desirable.
• Business Analysis & Requirements Gathering: Proven experience gathering and documenting business requirements, conducting fit-gap analysis, and participating in process design and systems configuration.
• Stakeholder Management: Strong communication skills, with the ability to engage and influence stakeholders at all levels. Experience managing complex stakeholder landscapes and working with cross-functional teams.
• Data Management & Reporting: Experience with master data management and creating reporting solutions to support data-driven business decisions.
• Technical Competence: Familiarity with IT/OT integrations and a good understanding of the technical aspects of ERP systems. Experience with Cloud ERP solutions is a plus.

Non-Technical Competencies:

• Relationship Building: Ability to work effectively with all levels of the business, from front-line operations to senior leadership.
• Adaptability: Comfortable working in a dynamic and evolving environment, able to pivot priorities as business needs change.
• Problem-Solving: Proactive in identifying issues, troubleshooting problems, and driving solutions to completion.
• Customer Service Ethic: A strong focus on delivering high-quality solutions and support, with a commitment to meeting customer needs.

Additional Information:

• Location: This role is based at the Pokeno site. Due to the role's complexity, it requires on-site presence 5+ days a week to effectively support the team, system configurations, and daily operations. However, flexible working arrangements can be discussed in certain situations.
• On-Call: The role includes an on-call component, with financial incentives provided for participation in the on-call roster, ensuring your efforts outside regular hours are rewarded.
• Salary: Competitive base salary, with additional incentives for on-call availability and overtime as needed.
• Relocation: Relocation support is available for the right candidate, including assistance with moving to the Auckland area.

How to Apply:

If you have ERP experience in a manufacturing environment and are ready to take on a key role in a major ERP transformation, we would love to hear from you. Apply now with your updated resume and a cover letter outlining your relevant experience and how you can contribute to the success of this ERP implementation.

This is an exciting opportunity to be part of an impactful ERP transformation at a leading manufacturing site. If you're ready for a challenge and have the experience we need, apply today

To find out more, please get in touch with Teresa at for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

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