Food and Beverage Supervisor

4 days ago

Auckland, Auckland, New Zealand Millennium Hotels and Resorts, New Zealand Full time NZ$45,000 - NZ$65,000 per year

Join 
Copthorne Hotel & Apartments Queenstown Lakefront

and bring your passion for hospitality to one of New Zealand's most iconic destinations. As part of Millennium Hotels and Resorts, we offer more than a job - enjoy staff perks, training, career pathways, and a team culture built on Energy On, Go Further, Truly Connected, and Genuinely Care. Discover 
A Thousand Ways of Happiness

, where your journey takes flight.

Take charge of service delivery across restaurant, bar, and room service operations - from shift briefings and team coaching to ensuring smooth service flow and stock control, you'll be the calm in the rush, the motivator in the quiet, and the extra eyes for our senior management team 

The role:

  • Run shift briefings and coach the team for success
  • Ensure smooth service flow and maintain high standards
  • Handle guest interactions with confidence and care
  • Drive upselling and guest engagement initiatives
  • Assist with training and stock control

What we're looking for:

  • Experience supervising or leading in a hospitality or hotel food & beverage setting - a minimum of 1-year supervisory experience preferred
  • Confident communication and the ability to lead by example on the floor
  • A sharp eye for service detail and the energy to keep things moving
  • Passion for team development and genuine guest service
  • Must be able to work AM + PM shifts, weekends and public holidays

Why join us:

  • Be part of Millennium Hotels and Resorts, a global brand offering outstanding training and long-term growth opportunities across New Zealand and abroad
  • Join a supportive, collaborative team where your efforts are recognised and rewarded
  • Enjoy discounted hotel rates, meals on duty, uniform, and wellness-focused initiatives
  • Work for a trusted hotel group known for investing in its people and promoting from within
  • We welcome applications from Working Holiday Visa holders committed to staying in Queenstown for a full year

Ready to lead where the lakes meet service excellence? Apply now via our careers page and make Queenstown your next adventure

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