Telephonist/Receptionist

5 days ago

New Plymouth Central, New Zealand Carefirst Full time NZ$45,000 - NZ$55,000 per year

Carefirst is a well-established and supportive group of medical practices.  We are Taranaki's largest GP practice, caring for more than 20,000 patients across four practice sites.  Carefirst has an urgent care clinic running alongside our GP clinics five days per week, is supported by radiology, pharmacy, podiatry, physiotherapy and visiting specialist services.

We're on the lookout for a part-time Telephonist/Receptionist to join the welcoming team at our Westown clinic. With our long-serving and much-loved telephonist moving on to new adventures, we're seeking someone who enjoys helping people, stays calm under pressure, and brings great attention to detail — all with a friendly smile. In return, you'll be part of a supportive, down-to-earth team and enjoy a role that offers genuine work-life balance.

What you'll be doing:

  • Answering and directing incoming phone calls with warmth and professionalism
  • Accurately scheduling appointments
  • Responding to email enquiries in a timely and friendly manner
  • Scanning and filing patient notes and correspondence with a high degree of accuracy and confidentiality
  • Providing general reception and administrative support to the wider team

What we're looking for:

  • A warm approachable manner with with clear, professional communication
  • The ability to stay calm and composed in a fast-paced environment
  • Strong multitasking and time management skills
  • Exceptional attention to detail and accuracy
  • A passion for providing outstanding customer service
  • Confidence with computers and a willingness to learn new systems
  • A flexible, adaptable attitude with team-oriented mindset
Hours of work:
  • Monday: 8:00am – 5:00pm
  • Tuesday: 8:00am – 5:00pm
  • Wednesday: 8:00am – 12:00pm

Preference will be given to candidates with previous GP or health experience and those who can offer flexibility to cover additional hours during staff leave.

To learn more about us, visit

With dedication to building teams representative of the communities we're serving, we welcome applicants from all walks of life and backgrounds. We value diversity and are committed to inclusive and equitable hiring practices.

If this opportunity sounds like the right fit for you, please submit your CV and cover letter by 17 November 2025. (Please note: this advert may close earlier if we find the right candidate.)

(Only people who are eligible to live and work in New Zealand are encouraged to apply)