Service Technician

4 days ago

Hamilton, New Zealand Tetra Pak Full time

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
We are looking for a Service Technician, who will perform maintenance & service work, as well as occasional installation & commissioning.
A typical work day would see you travel to our customer site in **Hawera Taranaki.**
Occasionally you will be a required to stay away from home over night, to be close to a customer site.

**What you will do**:

- Be willing to travel & to do some shift work as needed.
- Be willing to take a diverse approach with equipment
- Perform preventive maintenance activities.
- Perform routine service activities
- Adjust and trouble shoot control systems
- Perform occasional installation & machine assembly.
- Participate in the installation of relevant rebuilding/upgrade kits
- Be able to act as site responsible for L1 and L2 Capital Equipment installations at customer sites
- Inform relevant colleagues in a timely manner about Technical Issues you have discovered
- Inform relevant team mates about ongoing service activities as well as of any issues affecting our customers or the quality of our service.
- Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and your colleagues and ensure our reputation is sustained
- Complete all work in accordance with Tetra Pak and Customer safety regulations and requirements, and in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.
- Comply with all reporting requirements & maintain your understanding of all relevant technical documentation.
- Conduct relevant customer training.
- Deliver on KPI’s that focus on productivity, customer satisfaction, and contribute to our maintenance work sales margin and growth.

**We believe you have**:

- Trade Certification
- Proven experience in maintenance and/or repair work.
- A professional approach to your duties, and take responsibility for service delivery
- A willingness to learn & an interest to forge a challenging career in service delivery
- Self motivation with a ‘can do’ attitude when taking on day-to-day challenges
- The ability to coach & mentor more junior colleagues, when needed
- Food manufacturing industry experience would be an advantage
- Experience in customer facing discussions & leading teams would be an advantage

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion

This job posting expires on** August 31st

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