Aquatic Supervisor

Bay Venues. Haven’t heard of us? Not to worry; I bet you have heard of some of the venues we own or operate - the iconic Mount Hot Pools, Baywave, or Mercury Baypark to name a few. As the kaitiaki of 24 facilities in Tauranga Moana, we proudly offer a range of activities and experiences intended to put a smile on the dial of our community.

Here at Bay Venues, we are all about ensuring we create memorable moments - and we do so intentionally through connection and fun with each other and our community. Our values of Manaakitanga (Service), Whakawhanaungatanga (Relationships), Kaitiakitanga (Caring) and He Toi Tangata (Excellence) are lived on the daily as we strive to enhance the wellbeing of the people we serve. It’s no small feat, but we know that when we facilitate connections and collaborate with others, great things will happen

We have an exciting opportunity to help run a newly Bay Venues operated facility in Te Puke. This role requires staff management and customer service skills, ideally with a strong previous background in Aquatics including plant maintenance and operations.

**About the Role**:
We are currently seeking an Aquatics Supervisor to join the team at Te Puke Pool. This position primarily operates from Te Puke pool and offers the chance to work throughout our bustling Aquatic network, facilitating skill development and staff integration.

The Aquatic Supervisor ensures the customer experience and venue presentation is to a high standard, along with administration support to the Assistant Aquatic Manager.

The role also oversees the daily tasks of our Lifeguards to ensure a safe, efficient and compliant operation, while leading a high performing team.

**About You**:
To be successful in this role you will have previous staff leadership experience, plus excellent communication and organisation skills. Knowledge of aquatic facilities or previous lifeguarding experience would be beneficial but not essential as training can be provided. Knowledge of, or experience in the tourism and customer experience industry is also preferable. A Pool Lifeguard Practicing Certificate is essential to this role, however if you do not currently have one, we can provide the training required.

You will need skills in first aid and some exposure to emergency procedures, the ability to keep a cool head in high pressure moments and build relationships with customers are also crucial to the role.

**Permanent offer**:
We have a lot of perks to support our culture of connection and fun. Ones that reinforce that we are part of the awesome leisure and events industry, and all the magic that comes along with that. Our benefits include:

- a gym membership to our Clubfit Gyms,
- access to our five aquatic facilities including Baywave and Mount Hot Pools,
- subsidised speedway passes and generous discounts on our programmes, services and merchandise,
- heavily subsidised coffee at our on-site cafes,access to a range of development opportunities through our Learning & Development programme

So why not join us? We have the right purpose to fuel meaningful careers, the right attitude to support work life balance, and the right leadership to foster an amazing culture. No matter your age and stage you may be, we are an inclusive bunch all driven by our vision of creating The Best Venues for the Bay. Come on - take the punt; you won’t regret it

Applications close 19 September 2025