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2 weeks ago


Botany Downs, New Zealand BNZ Full time

**Ko mātou tēnei | This is Us**

Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of progression in a very diverse, experienced team. If you can imagine a better future, let's find a way

**Mō te Tūranga | About the Role**

We have a 12month fixed-term opportunity within our BNZ Botany branch. This is your chance to join BNZ and kick-start your career in Banking We spoke with the Senior Partner Personal Banking (who you'd report to), and they gave us some great insight on what to expect with this role:
**What are 5 day to day tasks the person in this role will complete?**
- Engage with customers in a warm friendly manner with a big smile
- Processing customer transactional banking needs
- Updating customers personal details and identification
- Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals
- Help educate our customers on our online platforms, tools and digital solutions

Please note that you will start as a Banker 1 - Please see position description for details of responsibilities at this level.

**What is the most exciting thing about this opportunity?**

This is an awesome opportunity to grow a career in Banking. Our Banker Career Accreditation Pathway framework enables you to create a career path focused on your personal growth and development. This role which will open up many opportunities within the banking sector, should you choose to specialise in a particular field - examples being Small Business Managers, Senior Associates, Commercial and Agribusiness Partner, Home Loan Partners, and more. You will be exposed to all kinds of situations while being supported to learn and focus on your personal growth.

**What attributes will this person have in order to be successful?**

No previous banking experience is necessary, we are keen to hear from those who enjoy being in a customer focused role and are passionate about a career with BNZ. If you can demonstrate previous customer service experience in some capacity, and a willingness to ako (learn), grow and even challenge the status quo, you'll thrive being a Banker with BNZ. The ability to communicate effectively, juggle multiple tasks at once while delivering outstanding customer service will see you shine in this role and the opportunities will come knocking at your door.

**What is the tīma (team) culture and environment like?**

BNZ is incredibly inclusive, welcoming, and supportive. We value ambition, a drive for helping our customers achieve their goals, whilst also being focused on your own personal growth Our teams are highly diverse and come from a wide range of backgrounds, but what connects us is our passion for delivering exceptional customer service. If you put customers first, we know you'll thrive at BNZ.

One of the best things about working for BNZ is the culture, and you'll work with so many awesome tāngata (people), that are passionate about delivering exceptional customer service.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand