Animal Shelter Officer

**Auckland Council**

**Animal Shelter Officer - Office focused**:
**Auckland, Manukau City, Manukau**

$63,000 - $65,000 Annual

Permanent Full time (30+ hours)
- **Make a positive difference by ensuring the safety and well-being of animals and the community.**:

- **Blend office work, customer service, and animal care in a dynamic, rewarding role.**:

- **Opportunities for development within a supportive team and the broader Animal Management unit.**
- Primarily Manukau, with flexibility to work at other shelters in Henderson and Silverdale on an as needed basis.
- Permanent Full-time, 40 hours per week, starting at 7:30 AM. Includes one weekend day and may require work on public holidays.
- Your chance to work with people and animals all day long.

**He angitūtanga: The Opportunity**

We are seeking a dedicated and compassionate Animal Shelter Officer to join our team to support Animal Management’s primary focus of keeping Aucklanders safe from animal related nuisance and harm. This shelter officer role is essential in ensuring professional and timely service for our customers as well as ensuring the well-being of all dogs in our shelter. Your responsibilities will include but are not limited to the following:

- Complete office tasks such as processing paperwork, serving customers, cash handling, facilitating adoptions and educational initiatives.
- Reunite lost dogs with their owners via different methods in line with shelter processes
- Build and maintain exceptional relationships with both internal and external customers including vets and affiliated rescue groups.
- Ensure all animals receive proper care, including feeding, exercise, and enrichment activities.
- Maintain a clean and safe environment for all shelter staff and animals.
- Ability to assist the vet with various tasks including euthanasia’s.
- Follow up on the requirements imposed by the Dog Control Act 1996.

This is a primarily office-based role but will still require an element of care and cleaning for the dogs in our care. This can be physically demanding that requires you to be on your feet for most of the day and involves significant cleaning duties. It is also a highly rewarding role where you will work in a small team with other like-minded people whilst contributing positively to the lives of dogs and their owners. There is room for professional development within the team and wider Animal Management unit.

**He kōrero mōu: About You**

To succeed in this role, you will need:

- Ability to work one weekend day and public holidays as required.
- Physical stamina to handle the demands of the job.
- Previous experience in an office, call centre or an administration role is preferred.
- Applicants with animal handling or husbandry experience will be highly considered.

If you are passionate about customer service and have the resilience and dedication required for this challenging yet fulfilling role, we would love to hear from you.

**Ngā āhuatanga kei a mātou: What We Offer**

Join us in making dogs a positive part of Auckland life. We will provide you with training on the Dog Control and Impounding Acts and offer you the opportunity to contribute to the care and control of dogs while delivering outstanding customer service. This role is a chance to help achieve our vision for Auckland to be a world-class city.

Become part of our Auckland Council's Animal Management team, where we work across Auckland’s diverse communities to minimise harm and nuisance from dogs and other animals. We provide essential services such as dog registration and raise public awareness of responsible dog ownership.

This role will report to the Office Manager.

Applications close 21 January 2025.

workingforAuckland #dogs #animalshelter
- This role is deemed safety-sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing._

**Reference Number**: 26029

**Profession / Role**:

- Farmwork, Agriculture Fishing & Forestry / Veterinary Services & Animal Welfare
- Government & Council / Local & Regional Council

**Employer**: Auckland Council

**Date Posted**: 07th Jan, 2025

**Date Expires**: 21st Jan, 2025