Community Care Coordinator

**Mō Tātou** - About Us**

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.

**He Kōrero mō te tūranga - About the Role**

Here at Hauora a Toi Bay of Plenty we work for the community to achieve good health, independence and access to quality services. We connect with our local communities, and we strive to continuously improve all that we do.

The Bay of Plenty Care Coordination Centre provides a single point of access, navigation and coordination to people requiring short term health services across the Bay of Plenty.

We are currently seeking a Community Care Coordinator (non-registered) for a permanent position based at Te Whare Whakamana office located at the Business Centre 17th Avenue, Tauranga.

This position requires adeptness to connect compassionately and collaboratively with clients and health care professionals, via telephone and technology-based communications. The service goal is to support clients access the best healthcare services for their needs.

As a Coordinator you will be responsible for screening requests for assistance, identifying the most appropriate approach and initiating this response. You will be building relationships with key health care providers in the community and the hospital.

**He Korero mōu - About You**

To be considered for this position we require the following skills and experience:

- Significant experience working across the Health and Disability sector
- Excellent working knowledge of key health partners and community services
- Experience in triage, assessment and implementation of an enablement approach

All Care Coordinators are required to be digitally competent. You will be required to collaborate well with others and have a solution focused attitude. You will see possibilities, potential and tangible opportunities to support an outstanding integrated service. In return we can offer you an agile working environment where no two days are the same.

**Ko o tatou painga - Our Benefits**
- In-House career development
- Competitive remuneration
- Flexible working practices (e.g. we support work life balance and flexible work arrangements whenever possible)
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- Subsidised onsite hospital gym membership
- Free onsite staff parking
- Discounts (with local businesses)

**Ngā uarātanga ō ā mātou mahi** - Our Values**

At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (**C**ompassion, **A**ll-one-team, **R**esponsive and **E**xcellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

**Me pēhea te tuku tono - How to Apply**

Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.

**Children's Act 2014