On-call IT

**AK SMART SOLUTION LIMITED**

**On-Call IT / L1 & L2 Onsite Support Engineer**:
**Manawatu / Wanganui, Palmerston North**

$24 - $26 Hourly

Casual

The Level 1/2 Desktop Support will be passionate about providing exemplary customer service to the end users.
- Some after-hours work on rare occasions.
- Own vehicle and full drivers license requirement.
- If you are looking to start your career in IT and gain experience, a level 1 Desktop Support Engineer may be the position for you.

**Responsibilities**:

- Troubleshooting Level 1/2 IT issues
- Ensuring functionality of new hardware
- Hardware break-fix
- Point of Sale (POS) system and Self-service Kiosks
- Rebuild hardware/software
- Software update deployment
- Reinstall and activate OS
- Investigate HW/SW issues
- Report findings to escalation/remote support engineer
- Perform HW audits
- Floorwalking
- Preventative Maintenance, as required.
- Basic Networking Skills (e.g., Cisco) will be highly considered

**Experience**:

- A team player who is reliable, responsible, and process oriented.
- Excellent troubleshooting skills.
- Excellent communication skills, attention to detail and motivation to kick-start your career.
- Experience supporting Windows Operating Systems.
- The ability to work autonomously to get the job done.

**Reference Number**: 0118092024

**Profession / Role**:

- Information & Communication Technology / Help Desk & IT Support

**Employer**: AK SMART SOLUTION LIMITED

**Date Posted**: 04th Dec, 2024

**Date Expires**: 02nd Jan, 2025