Branch Manager

**Branch Manager**

**Pump and Power Auckland**
- ** Unleash Potential: ANZ's Top Family-Owned Equipment Hire Company on the Rise**
- ** Elevate Your Career: Continuous Learning, No Weekends, Hassle-Free Street Parking**:

- ** Discover a Rewarding Package: Competitive Salary, Profit Share Bonus, and Company Car**

**About the role**

As the BRANCH MANAGER, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.
- Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
- Manage the branch P&L
- Plan branch staffing in collaboration with the Area manager to meet profitability targets;
- Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
- Prepare end of month reports and action business lost
- Ensure equipment maintenance, servicing and workshop meets QOM standards
- Develop customer relationships and network to identify business development opportunities
- Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
- Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability

**About you**
- Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
- Strong financial acumen and experience managing P&L's
- Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
- Experience in working within a network operation where collaboration with others has been an important part of success

**Why Join Our Family**:
We aren't just a company; we are a flourishing family-owned enterprise that's the crown jewel of Australia and New Zealand. Our values - One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan - are not just slogans; they're the essence of who we are.

**Benefits & Rewards That Await You**:

- A journey of continual growth through comprehensive training and development.
- The roadmap to advancement and the prospect of traversing states and borders.
- Exclusive staff discount rates on our top-tier gear.
- Access to a premium employee benefits program featuring insurance, eye care, travel discounts, and more.
- An annual Awards Night, vibrant Team BBQs, and an array of engaging social events.