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Customer Service Representative

2 weeks ago


Tauranga, New Zealand Service Foods Full time

**Service Foods Tauranga is currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative/Administrator.**:
In this role, you will be responsible for delivering outstanding service to our customers while providing administrative support to ensure the smooth operation of our business.
- Early April start
- Full time permanent role
- Tuesday - Saturday: Morning shifts
- Location: Maleme Street, Greerton

**The job**:

- Guide customers on product options and suggest additional items to enhance their order.
- Deliver top-notch customer support services, addressing inquiries promptly and effectively.
- Create detailed quotations and invoices with precision.
- Compile end-of-day reports to track sales and inventory.
- Coordinate backorders for timely fulfilment.
- Assist with various administrative tasks to maintain office efficiency.

**The offer**:

- Supportive and friendly work environment
- Competitive pay package
- Opportunities for career growth and development
- Staff discounts on our range of quality food products.

**The person**:
The successful applicant will possess the following skills, qualities, and attributes:

- A great communicator with a friendly and confident phone manner
- Excellent English speaking, reading & writing skills, and reasonably good arithmetic skills
- Reliable transport
- Time management skills are necessary
- Attention to detail
- Prior NZ experience within this field will be an advantage but not essential.
- Knowledge of basic food ingredients is essential.

**How to Apply**:

- To be considered for this role, you must be a NZ citizen /Permanent resident or have the right to live and work in New Zealand_.