Daily Operations Manager

**Health New Zealand Te Whatu Ora**

Based at Middlemore Hospital.

**This is an exceptional opportunity to join the high performing team that provides HR administration and Operations support to medical staff in each of the Auckland Region District Hospitals with Health New Zealand.**
- Key leadership role within the regional RMO Workforce Operations Team
- Join us to deliver innovative and high-quality services that meet the needs of the District Hospitals and the regional RMO (junior doctor) workforce
- Play a key role in embedding new and improved processes to ensure regional and national consistency and great service delivery
- Based on site within the hospital environment providing a key contribution to the overall hospital operations team

**About the role.**

You will be managing our team of Daily Operations advisors who work closely with hospital management and clinicians to manage available RMO (junior doctor) staffing resources, to achieve the best outcomes day to day and into the future.

This position requires prior management and leadership experience, a strong customer focus, and the ability to build relationships with stakeholders at all levels, including Senior Management and Executives.

Due to the fast paced nature of hospital operations you will need to be able to think on your feet, prioritise and problem solve and work proactively in identifying and managing risk day to day, while at the same time being forward thinking and a leader in development of the wider strategic plan around the RMO (junior doctor) workforce.

You will be key in ensuring collaboration across multiple sites and teams, both across the Workforce Operations team and with our stakeholders. You will identify and lead projects to improve and implement process locally and regionally and ensure alignment with national strategy.

Ideally you would have a good understanding of Hospital operations, or have had experience working with workforce across the Health Sector. You will gain valuable experience working with an interesting and important professional group, growing both your skills and knowledge. You will also be given every opportunity to contribute to the development of our current systems and processes as we strive for continuous improvement in service delivery.

**About you.**

You have a proven track record and success in a leadership role at a management level. You have an appropriate tertiary qualification, and have well-developed leadership skills, with the ability to generate and deliver to strategic and operational plans.

You will be strong in relationship building and management, have exceptional communication skills and will be a team player who is able to inspire others. You are able to think through complex issues with a solution focus and you will manage your team to deliver agreed outputs in a timely manner. You will have natural curiosity and a continuous improvement outlook focused on improving the experiences of your key stakeholders and have experience in management and delivery of projects.

**About us**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience, and outcomes for those traditionally not well served by the system - Māori, Pacific, and Disabled People.

**Recruitment details...**

Applications must be made online and all shortlisted applicants will be required to undertake assessments to ensure we identify the most talented person for this exciting role.