Court Registry Officer

**Court Registry Officer - Juror/Registry Support**:
**Te whiwhinga mahi/The Opportunity**

As a Court Registry Officer (CRO) you will play a critical role in the successful operation of the Auckland District Court. The CRO will work as part of a registry team that delivers quality customer service, efficient and timely juror support, and support the wider criminal registry with a broad range of tasks.

Jury Support and Criminal Court Taking/Case Management CRO roles available:
You will operate in the Criminal jurisdiction and provide support to colleagues and customers alike with the following tasks in the **Jury Support** Role.
- Managing the juror administration area
- Face to face customer service & public speaking in front of a large body of people
- Juror management inside and outside the courtroom
- Filing
- Supporting visiting justice hearings at Mount Eden Corrections Facility
- Supporting case managers and court takers in the day-to-day operations of the court
- Updating the Case Management System and court-taking in busy list courts and jury trials during downtime

**Criminal Court Taking**:

- Liaise with case parties, case officer and judiciary in order to manage the smooth operations of the courtroom and any issues that arise on the day
- Perform Court Rituals and ensure hearing is conducted to existing protocol
- Exercise Deputy Registrar powers in accordance with legislative requirements and Ministry guidelines/processes including (but not limited to):

- Administer an Oath or Affirmation
- Take Pleas and Elections
- Exercise Registrar's powers during conduct of a Registrar's List
- Manage exhibits as appropriate
- Operate digital / audio system for evidence recording and maintain accurate log as required
- Support judicial officers through the provision of up-to-date information on the progress of the hearing
- Ensure that case records are updated, during the event
- Produce orders/warrants in the courtroom and ensure the judicial officer signs all required documentation

**Case Management**:

- Manage cases from filing to disposition
- Consult and liaise with parties/counsel/judiciary to determine case characteristics and develop proposals to advance case
- Ensure all relevant case notes and events are recorded in the Case Management System
- Monitor case activity (including management information) on a regular basis and identify constraints to case progress
- Exercise Deputy Registrar powers in accordance with legislative requirements and Ministry guidelines/processes including (but not limited to):

- Process a Statement of Defence
- Issue a Summons for a Witness to Appear
- Endeavour to ensure compliance with directions/orders/Practice Note standards
- Initiate action on each event as required
- Escalate issues relating to caseload and case flow when appropriate
- Ensure case files meet standardised format
- Schedule cases within appropriate timeframes
- Discuss cases with relevant judicial officers and court takers, as appropriate
- Support the Judiciary through the provision of up-to-date information on the status of cases

**He pūkenga tou/Skills and Experience**

To be successful you will have the following skills and attributes:

- **Communication** - Excellent oral and written communication including an eye for detail
- **Initiative** - Self-motivated, self-managing and ability to problem solve
- **Diversity** - Have an appreciation for cultural diversity in particular, Tikanga Maori and be self-aware
- **Willingness to learn** - Ability to adapt to legislation and process changes
- **Multi-task** - Have worked in a fast pace environment and have the ability to organise and prioritise yourself and tasks

**Ko wai mātou/Who we are**

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

**Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported, and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.**

**Utu ā-tau/Salary**

Salary Range: The remuneration for this role is $52,729 to $65,424. The appointing salary will be based on skills and experience.

**Tono mai/How to Apply