Facilities and Workplace Coordinator

Discover a career with purpose at MBIE

Discover a career with purpose at MBIE
- Provide support services to MBIE staff and the public
- Deliver high-quality customer service across the region
- Two permanent positions based in Tāmaki Makaurau Auckland
- Salary range: $55,624 - $65,829

**Tēnei tūranga - About the Role**:
The Facilities and Workplace Coordinator is responsible for providing professional, customer-focused support services to MBIE staff and the public. You will provide effective facilities management support in the Facilities Team.

Reporting to the Facilities and Workplace Team Leader further duties include:

- Delivery of reception services with a strong customer service focus.
- Managing and supporting general administration duties.
- Organising building maintenance and security access.
- Logging and managing of jobs through the Facilities Management software.
- Building strong relationships with premises occupants and external subcontractors.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required
- Demonstrated experience in a customer service role providing support to individuals and teams.
- Proven facilities and/or administrative experience.
- Ability to build strong working relationships with a variety of people.
- Can do attitude and a high level of initiative and discretion.
- Ability to work effectively in a team environment and to prioritise work to achieve MBIE outcomes
- Proactive and assured customer service skills gained from working in front facing customer-centric roles, balancing both incoming calls and visitors who need your care and attention
- Good verbal and written communication skills and attention to detail.

**Ētahi kōrero mō MBIE - About MBIE**:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It

Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

**Me pēhea te tono - How to Apply**:
Applications close on Sunday, 27 August at 11.59pm.