International Conversion Adviser

Are you a team player interested in a fixed-term or permanent role?
- Have you got a mature attitude and proven EQ with demonstrated cultural sensitivity?
- Do you have experience working with international students and providing excellent customer service?

**Kōrero mō tūranga - About the role**

Te Herenga Waka - Victoria University of Wellington is currently recruiting for two International Conversion Advisers to join Te Kahupapa - International Office on a permanent and fixed-term basis.

This role is an important part of ensuring international applicants have great student experience, and responsible for providing expert advice and customer service to already admitted international students, encouraging and supporting them to enrol at Te Herenga Waka - Victoria University of Wellington.

You will have solid conversion experience which you can seamlessly translate to the tertiary sector building connections and relationships that will result in high international student enrolments number.

Key responsibilities

- Supporting successful international student enrolments.
- Contributing to seamless and positive international student experience.
- Management of digital communication and marketing automation campaigns.
- Continuous Development of Systems Capabilities.

**Ō pūmanawa - About you**

This role is extremely rewarding for the individual who thrives on meeting targets and providing expert support in a fast-paced environment.

- Be a positive, dynamic individual as well as a team player who works well in a pressured and multi-cultural environment.
- Have a professional, friendly, client-focused approach.
- Be a good problem solver able to deal with complex client cases.
- Have cultural awareness and experience in working with people from diverse backgrounds to provide this service with sensitivity and diplomacy.

Key requirements:

- Demonstrable excellent customer service experience and KPIs achievement.
- Extensive experience in delivering and managing high quality, consistent and inclusive communications to audiences.
- Demonstrated experience of managing and maintaining relationship with external and internal stakeholders.
- Experience in using and executing marketing and conversion campaigns through marketing automation platforms.

There are many benefits to working at Te Herenga Waka - Victoria University of Wellington, including being part of New Zealand’s top research University.

If this link is not available, click 'apply' to view this on the University careers page.

**Close date for vacancy**:14 December 2025.