Customer Service Representative

5 days ago

Queenstown, New Zealand WTC for Avis APAC Full time

**Multiple positions available - full-time and part-time**:

- **Queenstown based**:

- **Entry level positions with training provided**:

- **Supportive, friendly, and caring culture**:

- **Big international company with opportunity to move internally**

Our business is booming as with less restrictions comes more travel both nationally and internationally and we are boosting our operations to adapt to this change. We have multiple positions available for Rental Operations Agents to be the face of our business

**About the Role**

From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.

To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

**What we are looking for**:

- Full, clean, valid class 1 driver’s licence is essential for this role
- Previous experience within retail, hospitality, customer service or similar roles
- Ability to work in a fast-paced environment while delivery exceptional customer service
- Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
- Ability to follow procedures and adhere to company guidelines and standards

As we operate 7 days a week, currently from 8am to 5pm (later in Winter). In a full time role (40 hours per week) you will be required to work on an 8 hour shift, 5 times per week but will include weekends.

**What’s on offer**:

- $25.50 per hour, plus increase your earnings with our sales incentive scheme
- Uniform and parking provided
- Full training provided to help you achieve your goals & reach your potential
- Employee discounts on car rental across Avis Budget Group and access to discounts and offers from retailers and big brands
- Wellbeing programme incl. life insurance, discounted health insurance and superannuation options + more

**About Avis Budget Group**

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

**Job Types**: Full-time, Part-time

**Salary**: $25.00 - $25.50 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 10 hour shift
- 8 hour shift

Licence/Certification:

- Class 1 Driver Licence (required)

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