Customer Service Representative

1 week ago

Lower Hutt, New Zealand Open Polytechnic Full time

**Tēnā koe. Nau mai ki te Kuratini Tuwhera.**

**Mō te tūnga | About the role**

We are looking for a Customer Service Representative to add value to our Student Journey Centre. Our Customer Service Representatives play a vital first-point of contact for students and enquirers, and we are looking for an enthusiastic self-starter to join our motivated team.
- Effective listening skills, a great telephone manner and the ability to empathise with enquirers from a wide variety of backgrounds.
- Excellent written and oral communication skills.

**Ngā pūkenga mo te tūnga | What you will bring to the role**

You will have a passion for impacting the lives of everyday people and seeing them achieve their educational goals and dreams. You will also constantly be striving to be the best you can be, just as our students do and you pride yourself on the quality of your work.

You will have:

- The ability to prioritize workload to make sure all enquiries are answered within expected timeframes.
- Attention to accuracy and be able to quickly assimilate information and provide enquirers with correct information at all times.

**Mō mātou | About us**

The Kuratini Tuwhera is Aotearoa New Zealand's leading distance and online learning provider. We are a subsidiary of Te Pūkenga (New Zealand Institute of Skills and Technology). We specialise in taking the learning to our students, focusing on enabling the success of approximately 30,000 students each year. We're a place where you can make a difference.

We offer a wide range of learning disciplines from Real Estate to Social Work, Construction and Education. From our Academic Staff Members to our Student Journey Centre, we ensure our students are at the heart of everything we do, every step of the way.

**Ngā hua o tō tomo mai ki a mātou | Why you should join our team**

We have a fantastic culture with a campus based in Lower Hutt. We currently offer our people who study at the Open Polytechnic free education (50% off for whanau), free car parking on campus, a modernized working environment, subsidised school holiday programmes for your children, free fitness classes, and an on-site café.

The work hours for this role are 9am - 5pm Monday-Friday at our Lower Hutt campus.

We are proud of our kaimahi and value every contribution from all of our people.

**Noho ora mai. Tēnā koe**.
- **Reference**:
36193
- **Posted**:
14 Jul 2025
- **Closes**:
20 Jul 2025 23:00
- **Expertise**:
Customer Services/Call Centre
- **Work type**:
Full Time
- **Location**:
Lower Hutt

  • Customer Service Representative

    1 day ago

    Lower Hutt, New Zealand TSB Living Ltd Full time

    **TSB Living Limited **is a distributor and online retailer. We're currently seeking Customer Service Representative Superstar to join our team in Wellington. If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you! **The Role**: - As a front line representative, you will...

  • Customer Service Representative

    1 week ago

    Lower Hutt, New Zealand Hutt City Council Full time

    Opportunity to make a positive impact in our community - Fun, cohesive team environment - Hybrid working options & wellbeing perks **About this role** We are on the hunt for an enthusiastic and inspiring Customer Service Representative to join our small and vibrant Contact Centre. Our contact centre is open Monday to Friday 8am-5pm, and works out of our...

  • Customer Service Representative

    2 weeks ago

    Lower Hutt, New Zealand Sime Darby Motors Full time

    **Job Details**: - Reference #- 50644- Location(s)- Wellington, Lower Hutt- Expertise- Automotive, Commercial/Trucks- Job level(s)- Entry Level, Experienced- Work type(s)- Permanent- More details (document) - SDT JD TWL - Customer Service Representative Sept 20.docx **The Role** As a Customer Service - Parts Interpreter with TWL, Wellington you will be...

  • Customer Service Representative

    7 days ago

    Lower Hutt, New Zealand Hutt City Council Full time

    Community focussed - Variety of work across multiple channels - Lower Hutt - Monday to Friday **About Us** At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive - _Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi_. Our council has bold...

  • Customer Service Representative

    1 day ago

    Upper Hutt, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Secure employment with iconic Kiwi Company VTNZ Upper Hutt is looking for a Customer Service Representative to join their team Full Time - Monday to Friday with rostered Saturdays. **Benefits** VTNZ values the training of its staff, and there will be opportunities for...

  • Customer Experience Representative

    2 weeks ago

    Lower Hutt, New Zealand Kiwibank Full time

    A competitive salary of $61,000 + heaps of benefits! - Based in our Lower Hutt contact centre, hybrid office environment with minimum 2 days per week in the office - Intake start date Tuesday 29 October 2024 Join the Kiwibank contact centre and build an exciting career in banking. You’ll receive on-the-job training and learn about everything from...

  • Customer Experience Representative

    1 week ago

    Lower Hutt, New Zealand Kiwibank Full time

    A competitive salary of $61,000 + heaps of benefits! - Based in our Lower Hutt contact centre, hybrid office environment with minimum 2 days per week in the office. - Intake start date Monday 25 November 2024. Join the Kiwibank contact centre and build an exciting career in banking. You’ll receive on-the-job training and learn about everything from...

  • Customer Service Representative

    2 weeks ago

    Lower Hutt, New Zealand Dominos Pizza Full time

    Our In-store team members play a crucial role in both customer service and pizza making. They are the ones who look after our customers and create pizzas that we can be proud of! As an In-store team member, your responsibilities will include: - Welcoming and assisting customers both in person and over the phone - Providing exceptional customer service and...

  • Customer Service Representative

    7 days ago

    Lower Hutt, New Zealand Pact Packaging Full time

    **Company Description** Our Pact Packaging division is pioneering a whole product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.** **About this opportunity** The position is a full-time,...

  • Customer Service Representative

    7 days ago

    Lower Hutt, Wellington, New Zealand Pact Packaging Full time NZ$60,000 - NZ$80,000 per year

    Company DescriptionOur Pact Packaging division is pioneering a whole product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.Job DescriptionAbout this opportunityThe position is a full-time,...