Customer Services Attendant
6 days ago
**Atrium Investments**
**Customer Services Attendant**:
**Auckland, Auckland City, Auckland City Centre**
$23.15 - $24.00 Hourly
Casual
- **Customer oriented**:
- **Tech savvy**:
- **Quick learner**
Customer service including
- Liaising with cleaning team and supervisors to provide the best environment for our customer groups.
- Understanding the operation and use of the Atrium on Elliott Gift vouchers.
- Assisting the customer if required.
- Forwarding any relevant comments or feedback about the service provided.
Car parking related activities
- Accurate cash handling.
- Understand cash management procedures.
- Completing end of shift banking and reconciliations between carpark system, cash in hand and eftpos.
- Ordering new change for the office floats if required.
- Understand systems and procedures.
- Electronically recording all receipts value and point of purchase for car parking validation.
- Manually recording the same as above in the event that the computer system is down.
- Resolve and or record and forward complaints to the appropriate person.
- Successfully manage customer attitudes and feelings.
Marketing related activities
- Assisting with the distribution of marketing material such as memos, letters, locating posters in designated poster holders.
- Handing out flyers to members of the public during a marketing campaign.
- Assisting carry out marketing surveys or market research.
- Collecting marketing information related to a specific promotion within the atrium on Elliott.
- Issue prizes to customers based upon correct identification of the winner and documenting as such.
- Asking winners of competitions if you can take their picture for promotional purposes only and doing so.
Other tasks that are needed from time to time to be set by the Company Operations or Management of Atrium Investments Limited or Colwall Property Investment Limited.
**Reference Number**: CS2802
**Profession / Role**:
- Administration & Office Support / Administration
- Administration & Office Support / Office Management
- Administration & Office Support / Other
- Administration & Office Support / Reception
**Employer**: Atrium Investments
**Date Posted**: 28th Feb, 2025
**Date Expires**: 28th Mar, 2025
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