Front of House

2 weeks ago

Upper Hutt, New Zealand Kāpura Full time

**The Campus is looking for a full-time Front of House team member to join them**

The Campus is Kāpura's catering site, located in Trentham within the NZCIS facilities and is focused on feeding all clients on site, from sports teams to Government departments, all who use the accommodation and training facilities run by NZCIS. You'll be working to help create a homely feel to the dining experience by working with clients to suit their catering needs - from cooked breakfasts and packed lunches to feeding 300 people in a dinner service.

We are owned and operated by Kāpura and a huge part of our culture and values is caring for our people and creating great customer experiences through delivering memorable hospitality. Kāpura pays at least Living Wage to all of our employees, and we have a strong focus on giving back to the community, developing our people to achieve their career goals and have a good time while we do it

This is a part-time position with a start date of yesterday The shifts will range from 6am starts to some weekend work when required, so flexibility will be key.

We’re ideally seeking superstars who live and breathe amazing hospitality, people who have a passion for making someone's day Due to the nature of hospitality, our FOH team members are the first faces that our loyal customers see, which in turn makes you the face of Kāpura. Naturally, you need more than just a smile..

**Key requirements for the role include**:

- Ideally previous hospitality experience in a fast-paced venue, but we can provide training to the right applicant
- A passion and desire to surprise and delight everyone that walks into the venue
- To look the part and help to ensure everyone has a safe and enjoyable time
- To be great at building relationships with customers and team members
- To be comfortable under pressure
- The ability to be a team player

**We offer**:

- Competitive wage bands - all employees are guaranteed at least Living Wage ($23.65)
- A clear career path and staff progression
- Quarterly performance reviews
- 50% off all food whilst working
- 25% off food and drink at all Kāpura venues
- Monthly employee of the month award including restaurant vouchers, sports tickets and spa & beauty vouchers
- Regular on-site and company-wide incentive schemes
- 1 x paid day off per year to volunteer at a charity of your choice

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