Stockroom Assistant

**Description**:
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you

As a **Stock Associate**, you’ll play a crucial role in ensuring the store remains well-stocked and organised for a seamless shopping experience. From receiving and replenishing deliveries to maintaining accurate inventory levels, you’ll help keep the store running efficiently while upholding high standards of stock presentation, safety, and compliance.

Rostered weekdays 8am - 4pm minimum 3 days a week

**Key Responsibilities**:
**Team Collaboration**:

- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.

**Operational Excellence**:

- Receive and Process Deliveries Efficiently. Accept incoming shipments, check for accuracy, and ensure products are properly stocked and stored to maintain inventory integrity.
- Replenish Stock and Maintain Store Presentation. Regularly restock shelves and displays to ensure customers have access to a well-stocked and visually appealing store environment.
- Maintain Cleanliness and Store Standards. Conduct daily housekeeping tasks, including tidying shelves, maintaining fitting rooms, and ensuring the overall cleanliness of the store to create a welcoming atmosphere.

**Customer Engagement**:

- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

**Sales & Performance**:

- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

**We would love to meet someone who**:

- Has proven experience working in a busy stock room environment.
- Is competent in sorting, tagging, and hanging clothing to company standards
- Maintains an organised, clean, and efficient stock room layout to maximise space and accessibility.
- Is passionate about retail and eager to share that enthusiasm.
- Has strong attention to detail and ability to work quickly while maintaining accuracy
- Is energetic, driven, and determined to complete tasks effectively.
- Is a team player who is reliable and trustworthy.
- Works effectively as part of a team and communicates clearly with retail and management staff

**What's in it for you?**:

- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
- Generous Colleague Referral Incentive
- A stable, successful and supported environment
- Length of service awards

**_You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change_**

INDNZ

**About Mountain Warehouse**:
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you