Café Manager

2 weeks ago

North Shore, New Zealand The Collins Limited Full time

Located in the heart of Greenhithe, The Collins Café and Bar is a vibrant local café known for its freshly prepared food, premium coffee, and welcoming atmosphere. We pride ourselves on providing excellent customer service and a great place for our community to relax and enjoy high-quality food and beverages.

We are seeking a dedicated and experienced Café Manager to join our team and oversee the daily operations of the café and bar.

**Tasks and Responsibilities**:
In this role, you will be responsible for:

- Managing the day-to-day operations of the café and bar to ensure smooth service delivery.
- Plan menus with Chef or Cook.
- Hiring, supervising, training, and motivating front-of-house and kitchen staff.
- Preparing staff rosters and monitoring attendance to maintain adequate coverage.
- Monitoring stock levels, placing orders, and maintaining supplier relationships.
- Managing daily cash flow, POS operations, and banking procedures.
- Ensuring compliance with food safety, health and safety, and licensing regulations.
- Overseeing customer service standards and promptly resolving any customer issues.
- Monitoring sales performance, controlling costs, and assisting with budgeting and profitability.
- Coordinating marketing activities, seasonal promotions, and community events.

**Skills and Experience Required**:
To be successful in this position, you must have:

- At least **three years of proven managerial experience** in a café, restaurant, or hospitality setting (in New Zealand or overseas); OR
- At least a relevant NZQF Diploma Level 5 Qualification.
- Strong leadership and interpersonal skills, with the ability to manage and motivate a team.
- Excellent understanding of operations of hospitality establishment, including stock management and customer service.
- Good financial and organisational skills.
- Knowledge of Food Safety and Health & Safety regulations.
- Availability to work evening and night-time functions when required.
- Flexibility to work on weekends, early mornings, and public holidays as required.
- Event/function and restaurant management experience is a plus - the ability to manage private bookings and events will be highly valued.

**Personal Attributes**
- Passionate about hospitality and providing excellent customer experiences.
- Reliable, proactive, and hands-on in daily operations.
- Positive attitude and ability to work under pressure in a busy environment.

**What We Offer**
- Competitive pay rate and staff benefits.
- Supportive, friendly, and professional work environment.
- Opportunities for career development within our expanding business.

**How to Apply**

If you are an enthusiastic hospitality professional looking to take the next step in your career, please apply.

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