Retail Sales Representative

2 weeks ago

Christchurch, New Zealand Mons Royale Full time

Action and adventure sports brand Mons Royale is leading the way in Merino Apparel for the outdoors. We believe that through action and adventure sports we can better people and the planet. This core belief guides everything we do. Our unique combination of merino wool, technical performance and a strong aesthetic are made for an active and passionate audience who love the outdoors and want to protect it.

**Purpose**

As a Retail Sales Representative you will be the face of the Mons Royale brand to customers coming through our Christchurch Outlet, providing brand stoke, excellent customer service and sales support. You will also be required to collect market insights from the customers to feedback to the Mons HQ in Wanaka.

**MISSION**

**Customer Service**: Providing excellent product knowledge and customer service

**Brand portrayal**:Providing a service to our customers that is uniquely ‘Mons’, seizing opportunities to fuel customers stoke on the brand and get market insights from your customers

**Sales Processing**: Process sales and end of day cash ups where required

**Key Tasks**
- Assist customers in locating merchandise
- Use point of sale system and eftpos system for sales transactions
- Be a product expert for Mons Royale and answering any queries on the brand and products
- Attend staff trainings
- Replenish stock on racks
- Keep store merchandise to a high standard
- Accurately count and balance cash register and receipts
- Report back to the marketing/product team on market insights from customers/surveys
- Continuously strive to meet and exceed sales targets
- Assist with any pop-up store seasonal events where necessary

**Hours**

Part time position with 1-2 shifts a week

Casual positions also available

**Requirements**:
Experience in a customer service/sales role

Knows and loves the Mons Royale brand

Outgoing and friendly person

Proactive team member

Ideally stock and cash-handling experience

**Benefits**
- Competitive pay
- Great discounts on Mons Royale products and industry partners
- Discounts on ski and mtb season passes
- Great work/ride balance

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