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Receptionist
3 weeks ago
Immigration Star is providing the most cost-effective solutions for all sorts of New Zealand Immigration needs. You can count onour experienced immigration consultants in Auckland to achieve success with no hassles.
An exciting opportunity has recently become available for a receptionist at our office in Auckland. We are looking for an organized, mature-minded person who thrives on new challenges, new interactions, and new opportunities You must be flexible and efficient, with outstanding attention to detail and a strong drive to lead and succeed. You must be dynamic, hardworking, and able to hit the ground running and take charge of operations with mínimal support.
This is a full-time permanent position for a minimum of 30 hours a week. The salary for this role ranges between $25 to $28 an hour.
The Job Duties include but are not limited to:
- Warmly greeting clientsand offering an exceptional guest experience
- Update client records/files with contact and billing details, appointments and services offered
- Be able to handle customer complaints with grace & take necessary actions to escalate
- Perform admin tasks and report to directors on a daily basis
- Ensuring high standards of presentation and compliance
- Identify areas of improvement through monitoring comments and guest feedback
- Responding to inquiries on Facebook, WhatsApp & text message
- may perform other clerical tasks such as word processing, data entry, filing, mail despatch, and photocopying
- maintaining the reception area
- answering, connecting and transferring telephone calls
The ideal applicant should have:
- Outstanding phone manner, fantastic customer-facing skills, and a high level of personal presentation
- Strong communication skills.
- Well-developed people skills and high emotional intelligence with an ability to effectivelycommunicate, prioritise and problem-solve.
- Excellent organisational and administrative skills are essential
- Enjoy working with people and a natural desire to offer good service
- Have excellent written and spoken English and Hindi language skills
- Be organized and accurate
- Have great references from any prior employer, relevant or not to this role
- The job is busy, varied and challenging but extremely rewarding and interesting for someonewith the right personality.
preferred.
