Mitre 10 Mega Rotorua

6 days ago

Rotorua, New Zealand Mitre10 Full time

Are you passionate about Leading a Team?

Mitre 10 Mega Rotorua is a local family-owned and operated business We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

We are currently looking for an experienced Zone Manager to join our team oversee our Timber and Building Department.

This role will be working closely with an experienced 2IC and Team Leader overseeing the Trade Drive Thru, Powertools and Timber & Building Supplies.

**This is a full-time role (40hours)**

Tuesday 7.30am - 4pm, Wednesday 7.30am - 4pm, Thursday 6.30am - 3pm, Friday 7.30am - 4pm, Saturday 8am - 4.30pm

**Core Capabilities**
- ** Customer Service Excellence-**Act in the best interests of the company and provide outstanding customer service.
- ** Extensive Expertise-**Current DIY, power tools, timber and building knowledge.
- ** Communication Skills -** Excellent communication and performance management abilities.
- ** Financial Acumen-**Budget management and inventory control.
- ** Leadership-**Competent management background and team succession planning.
- ** Drivers Licence-** Full New Zealand Class 1 Drivers Licence. Forklift licence advantageous.

**What You’ll Deliver**
- ** Epic Customer Experiences-**Create memorable customer service experiences by cross-training team members and utilizing their skills.
- ** Process Optimization-**Develop and implement initiatives to optimize departmental operations.
- ** Order Monitoring-** Ensure timely fulfillment of orders and keep customers informed at all stages.
- ** Compliance-**Ensure compliance with MPI regulations, including biosecurity, and maintain accurate records.
- ** Team Empowerment-**Energize your team to achieve the best results and participate in Duty Management of the store.

**We offer the successful applicant**
- Competitive remuneration
- A stable positive team environment
- Corporate discounts via Mitre 10's 'Perks App'
- Excellent support and training
- Staff Perks such as Birthday Day - Day Off, Trauma Insurance, Bonus Scheme
- Generous staff discount

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