Case Officer

2 days ago

ManawatuWanganui, New Zealand New Zealand Government Full time

Assess and make decisions on risks to Waka Kotahi and road safety, prepare documentation and summary files for review in line with internal procedures and legislation
- Custom-tailored development plan, LinkedIn Learning licence, flexible hours, hybrid office/WFH
- 5 weeks annual leave and 10 days sick leave per year, increasing with service
- Permanent full time, Palmerston North location

Te Whiwhinga mahi | The opportunity Join a high performing and fun team of professionals in an exciting, integral area of the business. As one of our team of Case Officers, you make a difference to the lives of New Zealanders by providing solid knowledge and expertise that contributes to a fair and firm regulatory system. Bring your excellence in critical thinking and attention to detail to manage complex customer inquiries and make risk assessments at pace, and to a high standard. You will work closely with internal and external stakeholders and customers, making connections across the business and industry. If you are after a fast-paced and varied role, with scope to learn and grow, this could be the opportunity you have been waiting for. Packed full of potential, this team provides opportunity for career progression into Senior Case Officers as well as opportunities across the wider business Ko koe tēnei | About you To be successful in this role, you will bring:

- Proven experience in assessing risk in a regulatory work environment
- Confidence and excellent oral and written communication skills
- Sound judgement and decision-making skills
- Some understanding of Government legislation and policy
- Excellent time management skills with the ability to be agile
- Sound knowledge of Microsoft Office Suite
- Proven ability in building and maintaining of relationships

To be considered for this position you must have a legal right to live and work in New Zealand.
Waka Kotahi is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

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