Production Liaison Technician

**Customer interfacing & solutions focused role**:

- **Partnership with KiwiRail**:

- **Permanent fulltime role, located in Dunedin**

UGL’s Manufacturing & Maintenance business have been awarded a follow-on contract for the supply of 450 Container Flat Top wagons to KiwiRail. This order will complement the existing UGL designed 40ft (IPA), 50ft (IL) & 60ft (FIB) wagons recently delivered to KiwiRail and servicing both the North & South Islands.
UGL have partnered with KiwiRail to support local employment opportunities by completing the final assembly of the wagons in Dunedin NZ, with ongoing orders currently in the pipeline.
As such, we are on the search for an experienced
**Production Liaison Technician** to join our high performing team, based at the newly built KiwiRail Hillside Depot.

**About your role**

Reporting to the
_Project Manager_, you will be the first point of contact for any issues with the delivery, assembly, and commissioning of the wagons prior to handover to our customer. The role will provide day-to-day overview and resolution of technical problems encountered by the production line and assist Hillside team with fault detection and rectification measures.
Key responsibilities will include:

- Work closely with management and production teams to provide prompt and effective responses to emergent issues
- Communicate and coordinate with relevant KiwiRail Hillside & UGL personnel on fault finding and troubleshooting supplied equipment or wagon underframe problems during production
- Support with training and instruct production teams with corrective actions and
- Provide technical knowledge to operation crews and operational planning
- Record and maintain a log of any issues & notifications

**About you**

As the
**Production Liaison Technician**, you will have demonstrated experience in a heavy maintenance Engineering environment. Experience gained in the rail, automotive, military, Defence, avionics or any other safety critical environment is essential.
Other skills & experience required:

- Rollingstock manufacturing, maintenance and/or commissioning
- Ability to read technical drawings, schematics, field modifications (FMI) and bill of material lists
- Demonstrated ability to resolve mechanical, pneumatic and quality problems
- Strong communication skills (oral & written) including strong negotiation and influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally
- Qualifications / Certifications_
- Trade level certification or an equivalent Engineering qualifications
- Certificate in Training & Assessment or equivalent

**What we offer**
- Diverse opportunities to grow, back yourself and achieve
- Ongoing training and career progression
- Competitive remuneration package
- One Rewards Program - discounts and savings from a wide range of well-known retailers

**What makes you right for UGL**
- Ability to provide a safe, supportive and positive workplace
- Empower a united and collaborative culture
- Deliver technical excellence and create efficient, innovative solutions
- Build an enviable reputation and the trust of employees, clients and other stakeholders
- Genuine concern for safety

**About Us**

UGL is a well-known and respected for providing end-to-end engineering, construction and maintenance services within; rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies.
At UGL, we value diversity - in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.
Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.

**Ref**:256937
**#LI-AJ1**

**Discipline**: Technical Writer

**Primary Location**: New Zealand-Waikato

**Work Type**: Full-time