Village Assistant

Bring your skills, passion, and expertise to support the Village Manager in the day-to-day operations of the Tararu Retirement Village, located in Thames-Coromandel.

This role will suit someone with a warm, engaging, bubbly personality who is customer-focused, eager to learn and can work autonomously as well as within a team. Ideally, we need someone with strong administration skills, keen to get involved in activities and must love working with the elderly, making their lives better. Our residents are at the heart of what we do and encouraging them to “be you with Bupa”.

We have a strong sense of community. You will help maintain a warm, friendly atmosphere and make sure the residents feel at home. This involves helping new residents settle into their new home and overseeing the day-to-day activities of the village.

**Key Tasks and Responsibilities**
- Support the Village Manager with the day to day running of the office and administration
- Support the Village Manager with maintaining resident Welfare and Wellbeing
- Assist the Village Manager with specific orientation programmes for new residents and with day-to-day operations of the village
- Organise, implement, activities and van trips with the residents
- Ensure residents are given opportunities to participate in all entertainment offerings and develop new skills and hobbies
- Ensure appropriate transport arrangements are in place for residents for outings.

**About you**
- Previous experience in an administration or customer service role is preferable
- Good level of computer literacy, including experience with the Microsoft Office Suite
- Demonstrate a high level of customer service and proven customer focus
- Strong interpersonal skills with a high level of professionalism
- A current driver's licence with at least five years of driving experience in NZ as you will be required to drive a company van

**What Bupa can offer you**
- Ongoing training and development
- Industry-competitive remuneration and benefits
- Opportunities for national (and sometimes international) career advancement
- Internal reward and recognition programmes
- Employee led B-fit Health and Wellbeing programme. We practice what we preach by encouraging our people to make healthy lifestyle choices

**About Bupa**

Bupa is one of New Zealand’s leading healthcare providers with a strong commitment to helping people across the globe live longer, happier, healthier lives. We have retirement villages and care homes located across NZ.

At the heart of our service are our values - Brave, Caring, and Responsible. These are the principles that determine the way we behave and what we believe. They also bring us together as a family, giving us a common culture, and they inspire trust and loyalty in our people