**TBT Property Management** is seeking a highly experienced, proactive, and compliance-driven Senior Tenancy & Compliance Manager to lead our Auckland operations. This senior leadership role is ideal for someone who thrives in a fast-paced environment, is well-versed in the Residential Tenancies Act, and is passionate about team development, compliance, risk mitigation, and growth.

**Key Responsibilities**
Property & Team Management
- Oversee and support the property management team and compliance department to ensure operational efficiency and high service standards.
- Manage escalated matters from property managers and act as the key decision-maker for complex tenancy issues.
- Ensure all managed properties comply with health, safety, and legal standards, including Healthy Homes regulations.
- Monitor legislative changes and proactively implement policy updates to meet Residential Tenancies Act (RTA) obligations.
- Conduct internal audits and training to maintain consistency and compliance across the portfolio.
- Handle property inspections, risk assessments, and coordinate insurance claims.

Tenancy Tribunal Preparation & Representation
- Represent TBT Property Management at Tenancy Tribunal hearings with professionalism and confidence.
- Collect, document, and present all evidence related to disputes in accordance with legal standards.
- Advise and support property managers on dispute resolution practices and RTA interpretation.
- Maintain records of tribunal cases to inform internal policies and prevent future disputes.

Business Development & Portfolio Growth
- Identify and secure new property management opportunities to drive business growth.
- Work closely with new and existing investors to expand the Auckland portfolio.
- Collaborate with marketing on advertising strategies for vacant properties.
- Conduct market analysis to identify emerging trends and investment opportunities.
- Build and maintain a network of industry professionals to support long-term growth.

**About You**
- Proven leadership experience in Property Management, Legal Compliance or Operation Management(minimum 3 years).
- Confident in representing the company in Tenancy Tribunal proceedings.
- Excellent communication, negotiation, and conflict-resolution skills.
- Strong organisational abilities with an eye for compliance and risk management.
- Minimum Level 7 qualification in property, business, or a related field.

**Why Join TBT Property Management?**
- Lead a dynamic and growing Auckland team.
- Be a decision-maker and influencer within the business.
- Supportive culture that values initiative and professional growth.
- Opportunities to shape processes and improve outcomes.
- Competitive salary and long-term career potential.

Please include a cover letter addressing your experience in property management and any Tenancy Tribunal involvement.

Would you like me to prepare a short version for job sites like Seek or Trade Me as well?

**Job Types**: Full-time, Permanent

Pay: $70,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person

Application Deadline: 20/08/2025