Store Manager

6 days ago

Christchurch, New Zealand 369 enterprises ltd Full time

**Sample store manager job description**

**Objectives of this role**
- Deliver exceptional customer service, ensuring high levels of customer satisfaction
- Maintain outstanding visual merchandising standards and a welcoming store atmosphere
- Oversee sales team recruitment and shape and facilitate training processes
- Create a clean and safe store environment that complies with health and safety regulations and company standards
- Address customer complaints and concerns in a professional and timely manner
- Set a strong, professional example for mid-level managers and store associates to follow

**Responsibilities**
- Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership
- Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve
- Monitor inventory levels and order new items as needed
- Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process
- Arrange promotional material and in-store displays
- Undertake financial-planning tasks, including managing the store budget

**Skills and qualifications**
- Strong communication and interpersonal skills
- Outstanding customer service skills
- Excellent problem-solving capabilities, with the ability to work well under pressure
- Superb organizational and time management skills
- Powerful leadership skills and an empathetic approach to management, with the ability to make important decisions
- An eye for creativity and the ability to strategize visually appealing store displays

**Preferred qualifications**
- Postgraduate
- 3 year or more Experience working in a retail environment, preferably in a managerial position
- Working knowledge of business development best practices
- Entrepreneurial mindset
- In-depth knowledge of financial planning and office management

**Job Types**: Full-time, Permanent

Pay: From $25.00 per hour

Work Location: In person

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