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Customer Service Specialist

2 weeks ago

Hastings, New Zealand Tumu Hastings Ltd Full time

* Are you naturally friendly and can surpass customer expectations?
- Are you a reliable & motivated to work within and contribute to a positive team environment?
- Can you describe what top notch customer service is?
- Do you enjoy researching and understanding the products you sell? If you have four Yes's then this role is for you........ come and be part of our exciting journey at Tumu Hastings This role will be working within a fun and hardworking team, key responsibilities include:

- Meeting & greeting customers and delivering a high level of customer service at the trade counter
- Assisting Trade & DIY in store customers with product information and technical knowledge
- Assisting with Trade & DIY in store customers and or via telephone with sales and quoting
- Purchasing of hardware products
- Housekeeping of counter and store area and merchandising & displays
- Support Trade Sales representatives
- Provide back up for counter, yard and bulk store
- Overseeing efficient daily running of the bulk store Your flexible approach and excellent customer service skills will certainly come in handy in this busy role. Key and ideal attributes for the role are:

- Experience in retail / customer service
- Knowledge of building products (or willing to learn)
- A quick learner with a practical hands-on approach
- Forklift OSH and F endorsement or some previous forklift experience (or have a full drivers licence and willing to gain Forklift OSH & F endorsement certificate) We would like to offer you:

- Discounted health insurance
- Company buying privileges from Fletcher Distribution Limited stores
- Professional and personal development
- Internal performances recognition scheme